MYSTERY SHOPPING THREAD 18 - please don't mention client names or fees on here!!

spender

Right I have a TNS supermarket booked but could some kind person in plain English explain exactly what I have to do. I take it I have to visit the Mandatory areas mentioned plus the additional areas!

I am totally confused (which at my age does not take much)! and any help would be appreciated.

Thanks peeps

xxvickixx

Spender, What specifically aren't you sure about? You should have about 5 areas to ask where something is, C/S desk and till, toilets, community noticeboard, some departments you have to ask a specific question. You can take the shopping list in and make discrete notes. Pretty easy really. I think the brief is more confusing that it needs to be.

mysterious_girl

spender wrote: »

Right I have a TNS supermarket booked but could some kind person in plain English explain exactly what I have to do. I take it I have to visit the Mandatory areas mentioned plus the additional areas!

I am totally confused (which at my age does not take much)! and any help would be appreciated.

Thanks peeps

Have you read the briefing notes? I did a visit today and couldn't find any difficulty in following the brief. Which part are you having trouble with? I'm a little confused.

Rosy_Violet

spender wrote: »

Right I have a TNS supermarket booked but could some kind person in plain English explain exactly what I have to do. I take it I have to visit the Mandatory areas mentioned plus the additional areas!

I am totally confused (which at my age does not take much)! and any help would be appreciated.

Thanks peeps

There's a very good step by step guide to these shops on the first page / 3rd post under TNS FAQ....

spender

thanks for all the answers, I have reread the brief and off I shall venture! I believe in the end I need to check about 8 different areas and the petrol station and the cafe! I think I am having a moment!

look_after_the_pennies

I couldn't see the petrol jobs either but they will be released tomorrow according to the email sent out.

louise12113

anyone else had a queries in submitting assignments with GFK. I accepted a letter assignment followed the brief and emailed a copy and since been deallocated. very strange. Emailed them twice with no response.

jen_br

Who you emailing, generally laura gets back within hours.

louise12113

jen_br wrote: »

Who you emailing, generally laura gets back within hours.

No two others. Please can you forward email address and will try
thanks

jen_br

Laura is on the customer help desk : [EMAIL="CyberShopQueries@gfk.com"]CyberShopQueries@gfk.com[/EMAIL]

also you could be deallocated if you had accepted more then 1 during a wave?