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Stupid Royal Mail

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Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ALIBOBSY wrote: »
    Ordered some toys online for the kids, and as its been a week since I ordered decided I would check on the website to see what stage things are at. It listed the parcel as being sent with royal mail and gave me a link to track it with RM.
    The RM site reckons they tried to deliver this morning (the doorbell never went-we have 4 kids someone would have heard or noticed it out of all of us) there is also no card through the door. There are no phone numbers for local delivery offices online, it just keeps directing you to look at the card you got or call some expensive phone line to get the number argghhhh.

    Will have to pop up when one of us gets the chance to see if we can pick it up at the sorting office. Bet they never came out at all, or had so many parcels they just took some back undelivered. Good job I am proactive and keep checking all my orders or the kids might have missed out on their pressies (these are main gifts as well not stocking fillers which is why we ordered at start of Dec).

    Stupid Royal Mail

    ali x

    what postal method was used?
    what are conditions like at your address?
    are you a main door?
  • lilac_lady
    lilac_lady Posts: 4,469 Forumite
    My nearest postbox wasn't emptied for 6 days and had letters cramed into it. Why someone would push a letter into an over filled postbox beats me - anyone could take the letter back out as it was full to the top, past the open posting slot.

    I'm waiting for a parcel too but I'm hoping it'll arrive early next week if the weather allows it.
    " The greatest wealth is to live content with little."

    Plato


  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    djbum_syd wrote: »
    Royal Mail are a joke.

    Posted 20 cards 1st class post Monday just gone. Some of which were addressed for the same houses (cards to godparents, etc.) and out of those 20, only 7 have been delivered.

    Yes, I know snow can affect the post. But, the 2 households that were supposed to receive 2 cards each have both only received one each.
    How hard can it be to deliver 2 cards at the same time??

    Just complete and utter waste of time. Shame there isn't another service like that available, only better.

    thats right
    they go to the post box
    the driver sorts the cards in order
    then off the go around the country delivering the contents of that post box
    then they drive back to the next post box and repeat
    its just like painting the Forth road bridge
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Unfortunately not many deliveries were taken out last week due to the weather, so there is a backlog of packages. To add to the pressure, as people were unable to get to the shops because of the snow, they must have been ordering online instead as volumes are up greatly which was unexpected.

    In our area, managers and planning staff are being taken off their usual work and are going out delivering parcels. Some staff are working all day today and all day tomorrow, and the same next weekend, to make sure everything gets out in time. My husband had two days leave booked, but they have been cancelled, and he's going to miss our daughters first nativity play on Thursday :(

    It's nice to see some people are grateful for the extra effort staff are going to make sure they get their parcels.
    Here I go again on my own....
  • Foggster
    Foggster Posts: 1,023 Forumite
    Becles wrote: »
    Unfortunately not many deliveries were taken out last week due to the weather, so there is a backlog of packages. To add to the pressure, as people were unable to get to the shops because of the snow, they must have been ordering online instead as volumes are up greatly which was unexpected.

    In our area, managers and planning staff are being taken off their usual work and are going out delivering parcels. Some staff are working all day today and all day tomorrow, and the same next weekend, to make sure everything gets out in time. My husband had two days leave booked, but they have been cancelled, and he's going to miss our daughters first nativity play on Thursday :(

    It's nice to see some people are grateful for the extra effort staff are going to make sure they get their parcels.
    .

    Now dont go letting the truth get in the way of a good ole selfish moan!!! :rotfl:
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 11 December 2010 at 2:56PM
    Fair enough if the package that the OP was expecting was delayed due to the weather or due to a backlog in the sorting office, but if this was the case why did the RM website state that they attempted a delivery?

    If this was the case and nobody heard the doorbell, then why wasn't a card left?

    Either the package wasn't delivered die to the snow, in which case RM made a mistake and posted incorrect info on the tracking site,
    or the postman/woman couldn't be bothered delivering it and lied about trying, or they did try to deliver it and failed to follow their correct procedure by leaving a card.

    Whichever one of the reasons above is correct, the fact is that someone in Royal mail screwed up somewhere.


    My mail has been getting delivered okay for the past couple of days, and yesterday I received yet another recorded delivery package which had simply been pushed into my letterbox with no attempt made to obtain a signature.
    And before anyone blames a temporary seasonal worker, it was my regular postman who has been delivering in this area for at least the past year.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Fair enough if the package that the OP was expecting was delayed due to the weather or due to a backlog in the sorting office, but if this was the case why did the RM website state that they attempted a delivery?

    If this was the case and nobody heard the doorbell, then why wasn't a card left?

    Either the package wasn't delivered die to the snow, in which case RM made a mistake and posted incorrect info on the tracking site,
    or the postman/woman couldn't be bother trying to deliver it and simply lied about trying, or they did try to deliver it but failed to follow their correct procedure by leaving a card.

    Whichever one of the reasons above is correct, the fact is that someone in Royal mail screwed up somewhere.

    except.yours aren't the only possible scenarios
    If the OP replies to my question then i can advise further
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