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Singlepoint (4u) charges for 07744... Simply-fone

Just got my bill from Singlepoint (a Vodafone service provider) and they charged every minute to the international call provider Simply-Fone. When I called for an explanation they were not at all willing to give a credit back (and I spoke to 2 different members of staff). So BEWARE! DON'T MAKE THESE CALLS USING SINGLEPOINT!

Comments

  • boatman
    boatman Posts: 4,700 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Vodafone and '3' also charge for the calls. But at least vodafone credit you if you phone up and ask for your money back.
  • They sure do. Got my bill today. Sigh - another too good to be true!

    However I called and played dumb (I don't understand why I have been charged for a mobile phone!) and they refunded me the money. Their system does not show "Vodafone" or "Orange" but "UK Wireless Networks". The person I spoke to thought it was a glitch in the system.
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