t mobile harrassment

kaizen123

hi, can anyone help!?! i cancelled my t mobile phone contract in August. Since then i recieve a new bill every month with the amount increasing. i have rung them about 6 times and spoken to neumorous managers who all say they will ring me back or that the bill has been cancelled. Now i am getting debt collection agencies ringing me. I have taken names and direct ext numbers to the people i speak to but unfortunatly i did not do this with the first one. Although they all openly tell me they do not record calls. At my wits end and feel sick to think i may get a debt collection agency turn up on my door. i have contacted ofcom which told me i had to sort myself or contact CISAS, but they want evidence which i do not have as they were phones which were not recorded. this is my first time on a forum so i really hope you can help. thanks in advance. does anbody know of a high up contact details that i can contact eg: ceo or manager who has pull

MissKeith

How did you cancel your contract?

kaizen123

by phone. i stupidly thought they would cancel it so didnt take any details!

kaizen123

as per my previous thread about t mobile harrassment doeas anybody know the contact details of any ceo or someone high up that i can talk to . i know someone previously put up the details for vodaphone so fingers crossed!!!

TwistedPsycho

T-MobileRichard Moat, Chief Executive[EMAIL="MDTMOB@t-mobile.co.uk"]MDTMOB@t-mobile.co.uk[/EMAIL]

kaizen123

thanks so much for this, i will let you know the outcome. you are awesome!!

kaizen123

thnaks again for this. i wrote to them and they contacted me straight away and cancelled the debt although i now have to call the debt collection agency as t-mobile refused to. but little battles.

Guys_Dad

Now check your Credit Record. It could be erroneously marked recording you as a debtor.

If that is the case, then you have another battle best sorted early. And you may need something in writing form T-Mobile to pass to Experian etc.