Transfering my PAYG number (whinge)

Techhead_2

Wintermute wrote: »

You probably spent longer complaining about this on here than you did giving customer services this information. What's the big deal?

I'm beginning to think this is a wind-up, I can't see how someone could not understand the need for a handset to be registered. Nor to be so unaware of the reasons why. (and not just that but to argue with people who offer an explanation)

Wintermute

Techhead, I admire your faith in humanity! I'd like to think it's a wind up, but unfortunately I suspect it's a genuine post

Techhead_2

If it is genuine then I apologise unreservedly.

Guys_Dad

The only bit I would think is unnecessary is the Date of Birth. Clearly, although the OP doesn't get it, if no details were on file, then anyone could simply ring up and say "I want to cancel the contract for 07xxx xxxxxx" or ask for the PAC code, as Techhead and Jon 01 have pointed out.

I think OP would be the first to complain if, with £10 credit on their phone, someone else had cancelled the number or PAC-coded it out leaving OP with no service.

It also enables police to trace sim owner more easily too, in the event of any accident or, conversely, harassment calls.

cgk1

It also enables police to trace sim owner more easily too, in the event of any accident or, conversely, harassment calls.

Or terrorism - that's the main reason they want to track PAYG sim cards.

spike7451

saver2000 wrote: »

It wouldn't prove anything though - If I give my name as Mickey Mouse I can just give that next time I call up?

I don't have an account with them, it's PAYG

When I worked for O2 retentions,I once had a customer called 'Homer Simpson' pop onto my screen.....:eek:

MissKeith

spike7451 wrote: »

When I worked for O2 retentions,I once had a customer called 'Homer Simpson' pop onto my screen.....:eek:

I regularly serve two genuine customers called Brian and Peter Griffin.

saver2000

You probably spent longer complaining about this on here than you did giving customer services this information. What's the big deal?

This isn't a wind up. I'd only like to found out why giving my personal details is considered proof/authorization that I have a particular SIM and PAC code. I don't see it is, because anyone could give any details or even use someone elses (from the electoral roll)

They can and it does happen as there are times where the account holder are unable to report the phone stolen (i.e. violent robbery and they're in hospital).

Surely only the police can do this and not any random person that phones up though? If this is the case then it would be better to have your details not registered in case of malicious intent.

The only bit I would think is unnecessary is the Date of Birth. Clearly, although the OP doesn't get it, if no details were on file, then anyone could simply ring up and say "I want to cancel the contract for 07xxx xxxxxx" or ask for the PAC code, as Techhead and Jon 01 have pointed out.

Really, that's bad! There are tons of SIMs out there not registered. I bought my phone from a shop where I didn't get asked my details, you can pick up SIMs packs in pound land. This would be happening an awful lot if that's true. I'd expect the provider to at least ask for the SIM number. Orange did when I got my PAC Code.

It also enables police to trace sim owner more easily too, in the event of any accident or, conversely, harassment calls.

In the case of someone making harrasing calls from a mobile, you'd have to assume that:

A) The phone is registered
The phone owner hasn't registered with false details (which can be done as I've said)