PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

landlady not giving deposit back??

ok i put a post on here the other week but now the situation has progressed. More help needed....

I moved out of my house on 23rd nov (two week this tuesday) and my landlady blamed me for damages to the carpet but i disagree as she badly fitted the shower which caused flooding to the carpet. i found out after i moved that she didnt put my deposit (£800) into the TDS. Both myself and my estate agents have tried to contact her regarding the dispute and getting my deposit back but she isnt contacting either of us back and its been nearly two weeks now. She normally is VERY easy to get hold of so i assume she is just ignoring me and the estate agents. The estate agent is on my side and said she should give me all the deposit back and said i could sue her for upto 3 times the amount as she didnt put it in TDS.

Please advise me on what to do, thanks

Comments

  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    Like the agent said, threaten to take her to court for 3x the deposit PLUS the original deposit back.

    That should soon get a response.
  • Send her a letter headed "Letter Before Action" requesting return of your deposit in full within seven days, pointing out that it's a legal requirement to have lodged your deposit in one of the deposit-protection schemes and that there is a potential penalty of three times the deposit for not protecting it. If you receive no response then start proceedings in the small claims court.
  • summersj
    summersj Posts: 15 Forumite
    thats great, thank you for answers so far. When i last spoke to her (over the phone the day after i moved out) i read out the contract paragraph stating it is a legal requirement to put it in to DTS. her reply was "oh i didnt bother to do that" then stuck her husband on the phone who didnt say much else. So they know im in the know now. I will write her a letter tomoro and post it thru her door.

    DOES ANYONE KNOW OF ANY TIME LIMIT ON TAKING HER TO COURT?
  • Why are you asking about time-limits: you're not considering giving them six months plus to get off their backsides, are you? I thought you wanted this deposit back. If so, write your letter giving them seven days. Then, start proceedings in the small claims court. If they lose, you should be able to claim your costs back from them. With a bit of luck, the court will award you three times the deposit as a penalty. Kerching!
  • summersj
    summersj Posts: 15 Forumite
    only asking about time limits as i didnt no how long i had to wait until i can call small claims court
  • clutton_2
    clutton_2 Posts: 11,149 Forumite
    time limit is 6 years.....
  • iamana1ias
    iamana1ias Posts: 3,777 Forumite
    And don't put the letter through her door. Send it by recorded delivery otherwise you have no proof you sent it.

    Honestly, there are hundreds of threads on here about the same thing with the same advice!
    I was born too late, into a world that doesn't care
    Oh I wish I was a punk rocker with flowers in my hair
  • tbs624
    tbs624 Posts: 10,816 Forumite
    summersj wrote: »
    only asking about time limits as i didnt no how long i had to wait until i can call small claims court
    You have to be able to show that you have sought resolve prior to pursuing the matter to court, giving the LL a "reasonable" time in which to respond, so note down dates of phone calls, any efforts made by LA of which you aware/ the LAs comments etc.If no response to a Letter Before Action within 10 working days, then get on with court proceedings.
  • tbs624
    tbs624 Posts: 10,816 Forumite
    iamana1ias wrote: »
    And don't put the letter through her door. Send it by recorded delivery otherwise you have no proof you sent it.
    Some prefer to send two copies from separate post offices & obtaining a Cert of Posting for each: it's unlikely that both would "go astray" in the post.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.5K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.