Brand new roofline (well a few months old) is now hanging off.....

Inactive

Tucker wrote: »

That's some lump of snow you have there....

IT's not uncommon for snow to slide off a roof and rip off the guttering and it's not necessarily any reflection on the quality of the job, just the sheer weight and force that's put on it.

In your case the guttering has held, but dragged the fascia off.

Without seeing the outside it's hard to tell if it's been nailed to the rafters or old fascia, but I would not automatcally assume it's an installation fault that you have there.

Utter tosh, of course it is an Installation Fault, otherwise it would still be in situ.

It would appear that the installer did not have any experience of fitting to this particular type of building.

( Steel Pre - Fab ).

nickj_2

Inactive wrote: »

Indeed, none of the older nearby gutters/fascia's have fallen off, it clearly has not been fixed correctly.

from the pictures it looks as if none of other houses in the picture have that amount of snow hanging over the edge , i don't think any guttering could keep that lot at bay , that must be some serious weight there , so i'm not entirely sure it is an installation fault , see what your installer has to say , and also be careful if that lot goes it could do a lot of damage

Tucker

Inactive wrote: »

Utter tosh, of course it is an Installation Fault, otherwise it would still be in situ.

It would appear that the installer did not have any experience of fitting to this particular type of building.

( Steel Pre - Fab ).

I don't see how anyone can make such an assessment from the pics.

As Nickj says, there's one hell of a lot of weight hanging over that gutter. Without seeing how it's been fixed and to what you are jumping the gun blaming installation.

It may well be at fault, but from what we can see, it's utter tosh to drawn any firm conclusion.

We'll find out when he's been and the OP reports back.

SarahLou

Well as expected, the installer is claiming that its just bad luck - to quote "houses in this country aren't designed to withhold so much snow in such a short space of time" and "the newbuilds over there are even worse - even the soffits have gone on them!"

He has some insurance policy or something himself that means he can pay peoples' insurance excesses so we're going down the house insurance route (but have to wait til Thursday 9th before a surveyor can get out to "assess" :mad:)

I just wish we had longer ladders and/or more windows so as we could reach to knock some of that snow off.

The bloke who installed it specialises in this type of property..... HOWEVER, when the hubby got home from work he hung out of the bathroom window some more trying to reach some more to knock off with a broom and he noticed that the nails he used to nail it onto the house itself are tiny (like he reckons that the bit thats sticking out from "behind" the UPVC itsels is around 10mm long - so (in our opinion - as total none builders/roofers), thats rather short, to expect that to hold onto the building, isn't it? Wouldn't it be better to have used much longer nails, to give it some strength?

We're going to mention this to blokey when he comes round with the official written quote tonight (which we need to give to the insurance company).

So frustrating.

BargainGalore

It sounds like he did a crap job. I would have thought screws would have been better. Also if houses werent designed to withhold so much snow how come you dont see this much on our peoples houses. Snow came off my house and didnt do this, that said I have cast iron gutters. I dont see any other houses on my street having this problem either and we have had a weeks lot of snow.

He is talking b0llocks and wants to blame it on the weather his poor workmanship. An insurance asseror will most likely tell you this just just visual look but they will check with met office the weather if necessary

keystone

SarahLou wrote: »

Well as expected, the installer is claiming that its just bad luck - to quote "houses in this country aren't designed to withhold so much snow in such a short space of time" and "the newbuilds over there are even worse - even the soffits have gone on them!"

BS, BS and more BS.

He has some insurance policy or something himself that means he can pay peoples' insurance excesses so we're going down the house insurance route (but have to wait til Thursday 9th before a surveyor can get out to "assess" :mad:)

No No, No! Not your insurance under any circumstances - his! Even if the above wasn't BS thats what tradesmen carry Public Liability Insurance for. Sorry to appear belligerent but I'll bet a brass farthing that he hasn't got any and what he'll be doing is stuffing up your excess out of his own pocket having built it back into the "quote" you are going to get tonight to recover that cost and cover up the fact that he has no insurance.

The bloke who installed it specialises in this type of property.....

Do his spurs jangle as he walks back to his horse?

HOWEVER, when the hubby got home from work he hung out of the bathroom window some more trying to reach some more to knock off with a broom and he noticed that the nails he used to nail it onto the house itself are tiny (like he reckons that the bit thats sticking out from "behind" the UPVC itsels is around 10mm long - so (in our opinion - as total none builders/roofers), thats rather short, to expect that to hold onto the building, isn't it? Wouldn't it be better to have used much longer nails, to give it some strength?

Hmmm.

Well I forgot to say in my original post that we live in a BISF style "pre-fab" house made of metal along the top half - the roofline (old one) is also metal so no wood involved so its a bit different to a normal case of covering up old rotten timbers with new UPVC as in our case there were no rotten wooden timbers (but the new roofline is UPVC).

And he expected 10mm nails to hold it up? Take pictures - thats your evidence.

We're going to mention this to blokey when he comes round with the official written quote tonight (which we need to give to the insurance company).

Which shouldn't go anywhere near your insurance company. Either his insurance should pay or he should redo it for free. If neither then it should be something Trading Standards will be interested in.

So frustrating.

I feel for you. It's cowboys like this that give tradesmen a bad name!

Cheers

SarahLou

Yup. I'm starting to wholly agree with you all. Funnily enough, been awake most of the night listening to all the groaning, crunching, sliding and grinding noises from up on our roof.....

And hey presto, at 8am, it finally went. (Easily could've killed us or our dogs if we'd been out at the time). (I'm also amazed it doesn't appear to have damaged our Sky Digi satellite). Its a damn good job we never did have the conservatory fitted or else that would've been knackered by now also because of this.

More photos below:









Going to go and take some photos of the nails he's used to fasten it onto the house with - I can see from the upstairs window that they sure aint very long. The insurance surveyor bloke isn't coming til Thursday 9th so we've got plenty of time to cancel it (I'm assuming that then wont affect our no claims discount, will it, if at this stage I've only asked for the surveyor to come and assess it?)

keystone

I've calmed down a bit from last nights rant ! I would say it needs an independent assessment of whether the fixing arrangements were adequate even discounting the snow BEFORE your insurance assessor views it. Then it can be determined whether it truly is your insurance or his that should cough up.

Cheers

nickj_2

keystone wrote: »

I've calmed down a bit from last nights rant ! I would say it needs an independent assessment of whether the fixing arrangements were adequate even discounting the snow BEFORE your insurance assessor views it. Then it can be determined whether it truly is your insurance or his that should cough up.

Cheers

it is only plastic guttering , i don't think it had any option other than buckle and fall off , guttering is designed to carry water away , it is not designed to support 1/4 of a ton of snow , the presuure must have been extreme , and they were operating under extreme conditions

Inactive

nickj wrote: »

it is only plastic guttering , i don't think it had any option other than buckle and fall off , guttering is designed to carry water away , it is not designed to support 1/4 of a ton of snow , the presuure must have been extreme , and they were operating under extreme conditions

But, it isn't just the guttering that has fallen off, the whole fascia has come away, I bet none of the nearby neighbours have had this problem with similar snow on them.

I still say that the fascia has not been fitted correctly.