Ryanair - Can they do this?

The_Deep

My flight from Gatwick to Alicante was cancelled yesterday. The next available flight which Ryanair offered me was on Saturday 4th December, yet seats are still available, (0800) on flights today and tomorrow, but at £226.84, (I paid £25.00).

Is Ryanair being totally up front here?

aerostar

Gatwick is closed until at least 6am Friday.

So I would take the flights offered as if you delay you may lose the flights on SAT.


http://www.gatwickairport.com/
Winter weather: Gatwick Airport is to remain closed today

After more heavy snow overnight and with forecasts of further snow, Gatwick will remain closed until at least 6am on Friday 03 December.
There will be no flights arriving or departing today, and passengers can expect further disruption, delays and cancellations as long as the severe weather continues. Passengers should not travel to the airport today, those scheduled to fly tomorrow should check with their airline before travelling to the airport.
We are doing everything we can to resume operations, our teams are working around the clock to make the runway safe for aircraft to use and get our passengers flying again.

skylight

You should be able to go online and change the booking to the next available flight for free. (As I did yesterday for my Dad but coming from Alicante to Gatwick). I couldn't book him until Monday though.

aerostar

Alternative perhaps for you Stansted Alicante

The_Deep

With respect, some of you have missed the point! I rebooked last night.
As I stated, Ryanair were selling seats on FR 5563 for today and tomorrow at 8 a.m. this morning, (I have print outs), for £228.00.

My question concerns tthe legality of them not offering me the first available flights. I have asked the A.U.C. for an opinion.

I read that too Cityboy, but what does "earliest available" mean, does it mean the next available, or one that they are not able to sell for £226.

I susopect that o'Leary is up to his usual tricks, and have referred the matter to the A.U.C. for an opinion.

bagand96

With respect, some of you have missed the point! I rebooked last night.
As I stated, Ryanair were selling seats on FR 5563 for today and tomorrow at 8 a.m. this morning, (I have print outs), for £228.00.

With respect, this mornings flight didn't go. And nobody knows yet if tomorrows will (with Gatwick airport themselves saying closed until "at least" 0600 tomorrow).

By last night Ryanair would have known that the flight this AM wasn't happening. So maybe thats whythey were not offering it as a rebook option? Perhaps it took longer to take the flight out of the sales booking engine? Perhaps there was no conspiracy?

Scots

Spanish airports closed due to strike ... sorry

culanta

Hi,
Apologies i cant seem to be able to post a new thread- new user! but my complaint is about the ryanair website i have been trying all morning to book flights but they are refusing to NOT let me pay for travel insurance an Axa pop up appears EVERYTIME you cannot cancel it and the only option you have is to buy travel insurance........why i dont need.
can anyone please help me on this - cracking up!!!!
Thanks!

bagand96

culanta wrote: »

Hi,
Apologies i cant seem to be able to post a new thread- new user! but my complaint is about the ryanair website i have been trying all morning to book flights but they are refusing to NOT let me pay for travel insurance an Axa pop up appears EVERYTIME you cannot cancel it and the only option you have is to buy travel insurance........why i dont need.
can anyone please help me on this - cracking up!!!!
Thanks!

When I do it, there are two buttons at the bottom of the AXA pop up. One is red and on the right, that says "please cover me with AXA travel insurance". The other one is bottom left, and is blue it says "No Thanks". You want the blue one

apt

I think they've changed it. You have to click on a drop down menu with a list of countries and click the no travel insurance required option which is buried in the middle of the list.