Vodafone billing

Nick1986ukmids

Hi All.

2 Months ago i had a contract with a laptop and a mobile phone as a bundle for £30 a month, i signed the contract and i taken out geek squad insurance but i have'nt recieved a vodafone bill for nearly 2 months now and a direct debit has'nt been set up and now would i phone them up and tell them that there are not taking payments from my account?, as it will 3 months friday.

gjchester

Nick1986ukmids wrote: »

Hi All.

2 Months ago i had a contract with a laptop and a mobile phone as a bundle for £30 a month, i signed the contract and i taken out geek squad insurance but i have'nt recieved a vodafone bill for nearly 2 months now and a direct debit has'nt been set up and now would i phone them up and tell them that there are not taking payments from my account?, as it will 3 months friday.

Chances are it's somewhere in the system.

You can keep quiet and hope for the best or call them. If you keep quiet you may get the phone and laptop free for a while, but to be honest they'll probably work it out and want the lot in one go at somepoint. At somepoeint someone will do a stock reconcilliation and fine the issue.

Guessing on a £35 PCM contract (about what a laptop would be free on) thats a £100 coming out in a chunk sometime soon.

Vodafone

Hi Nick1986ukmids,

I’m not sure why this would have happened however gjchesrer could be right here, so it would be safer to check this.

If you’ve not already spoken to us, feel free to email us via Web Relations Team and we’ll be happy to look into this for you.

(When contacting, please quote the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name. This will ensure that your message comes directly through to my team).

Best wishes,

Jenny
Web Relations Team
Vodafone UK