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Joules price error!

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Comments

  • tillycat123
    tillycat123 Posts: 975 Forumite
    Part of the Furniture 500 Posts
    Maybe the dispatch email is the gift bag only?
  • Faber_2
    Faber_2 Posts: 239 Forumite
    tillycat123 wrote: »
    Maybe the dispatch email is the gift bag only?

    This is what I'm thinking...it does say in the terms and conditions (on page 1) that they can change the content of your order, even on dispatch, if there has been an obvious misprice...

    I'm hoping they'll have festive spirit and let us have at least one pair each anyway, although I doubt they'll send 'something for nothing' so imagine if anyone does get anything for free, it'll be the people that put something else in their basket too.

    My order is 'processing' at the moment!
  • debbiewhitaker
    debbiewhitaker Posts: 13 Forumite
    they are back showing £15 now :(
  • babyx1uk3
    babyx1uk3 Posts: 1,989 Forumite
    1,000 Posts Combo Breaker
    Those that received dispatch let us know what you receive please.x
  • Joozymup
    Joozymup Posts: 142 Forumite
    My best guess is that they'll send out the items that have been paid for ie. the gift bag and ignore all the free tights orders we've placed, as per their T & Cs. My order status still says 'placed' after 2 days. I mean honestly how many of us are cheeky enough to chase up these orders with Joules anyway? But hey, you never know, we might get lucky but I doubt it. Definitely worth a go though! :rotfl:
  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    Joozymup wrote: »
    I mean honestly how many of us are cheeky enough to chase up these orders with Joules anyway?

    Me, I "paid" the full advertised price on my credit card. :rotfl:

    Lynsey
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
  • Joozymup
    Joozymup Posts: 142 Forumite
    Just received this email from Joules re: Free tights glitch

    Good Morning Julia.

    Ref: Marlowe Tights

    I apologise for any inconvenience caused there has been a technical error on our website that has now been corrected.

    We will process your order and be in touch in due course to arrange card details for payment of the Marlowe Tights,

    Or alternatively you could call our customer service department to place a new order.

    I hope you have a lovely day.
    !
    Kind regards
    !
    !
    !
  • Natbag
    Natbag Posts: 1,563 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Aaarrrggghh, they're not going to debit £45 from my card are they? I didn't authorise that.
    Property buying/selling timeline - currently into week 21
    04/12/20: Both properties listed for sale
    11/01/21: Offers accepted on both sales & on our joint purchase
     25/01/21: Identity checks completed, solicitors instructed
     27/01/21: Purchase survey & valuation complete, mortgage offer received 
     05/02/21: Reduction agreed on partner's sale (under-valuation) & on purchase. Mortgage offer amended
     08/02/21: Buyers pack returned to solicitor - sellers packs already returned
    26/02/21: Partner's sale contract signed
    10/03/21: Purchase searches all back
    16/03/21: My sale contract signed
    28/03/21: Purchase enquiries satisfied, Title Report & contracts issued, contracts signed & returned
    11/05/21: Still waiting on final enquiry in the adjoining chain to be resolved. Consent to break the chain granted, instruction to move to exchange given.
    17/05/21: All parties agreed to June 3rd for completion
    27/05/21: Exchanged on my sale only
    28/05/21: ALL EXCHANGED!
    03/06/21: Completion
  • elisebutt65
    elisebutt65 Posts: 3,854 Forumite
    I've been Money Tipped!
    I got my tights and small gift bag this morning!!! Despatch note states I only got charged for the bag! Yeay!
    Noli nothis permittere te terere
    Bad Mothers Club Member No.665
    [STRIKE]Student MoneySaving Club member 026![/STRIKE] Teacher now and still Moneysaving:D
  • karlie88
    karlie88 Posts: 9,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Natbag wrote: »
    Aaarrrggghh, they're not going to debit £45 from my card are they? I didn't authorise that.

    don't think they can charge the amount if the price increases from your original order. like it said in their email, they'll contact you to arrange payment at which point you can cancel the order.

    was worth a try. :)
    :grouphug: :D Official MSE canny forumite and HUKD VIP badge member :D :grouphug:
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