We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Disconnecting BT and BB.

spark_deals
spark_deals Posts: 311 Forumite
in Phones & TV
Hi,
I would be stopping BT (l/line) in the new year. Not having l/line would also end my BB.
Orange mobile contract is ending at the end of the year and so is their free BB offer.
I've got half price t-mobile offer with 3GB data( can be used with usb modem). Speeds where I live is decent. I would get rid of BB and l/line altogather.
My question is:-
Would I be levied any exit charges for the BB? All BT needs is a 14 days notice only (confirmed with BT).
Thanks
Spark
Was this post useful to you? Feel free to click the thanks button--¬ :beer:
«1

Comments

  • Mark_In_Hampshire
    Mark_In_Hampshire Posts: 1,531 Forumite
    Believe it's £25 for disconnecting e.g. ending service without migrating to another supplier with a MAC code.
  • spark_deals
    spark_deals Posts: 311 Forumite
    Well, why should it be that you pay to connect and disconnect?
    Also, would it be BT or BB who levies cease charge?
    Was this post useful to you? Feel free to click the thanks button--¬ :beer:
  • spike7451
    spike7451 Posts: 6,944 Forumite
    spark_deals wrote: »
    Well, why should it be that you pay to connect and disconnect?
    Also, would it be BT or BB who levies cease charge?

    It's BT Openreach who do the work on behalf of BT.They charge BT for the physical disconnection that is done in the exchange & BT pass the charge onto the customer,ie,you.
    BT Openreach also do all the work required by the BB ISP's.
  • brewerdave
    brewerdave Posts: 8,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As Horrange are your BB supplier they will have a cease charge buried in their t & cs somewhere
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    spark_deals wrote: »
    Well, why should it be that you pay to connect and disconnect?
    Also, would it be BT or BB who levies cease charge?

    You don't pay to connect broadband- only some ISP's do levy their own connection charge. The disconnection charge is an Openreach charge to the ISP that has been made since 2008--you ISP is simply recharging it.
    If you migrate by using a MAC, no cease charge applies.
    No free lunch, and no free laptop ;)
  • spark_deals
    spark_deals Posts: 311 Forumite
    Got cease charges from orange.Disconnection without MAC code is £29.07 (incl. VAT)
    But, my query is if I stop my l/line, do it still need to pay cease charges for BB? BB should stop automatically as there is no copper to carry the BB.
    Thanks
    Was this post useful to you? Feel free to click the thanks button--¬ :beer:
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Does asking for a MAC (even if you never pass it on to another ISP for use) overcome the problem?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • brewerdave
    brewerdave Posts: 8,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No,because if the MAC is not used the account will continue as normal - you will get charged for BB once Horrange mobile contract has finished; IMHO would suggest the cheaper option is to cancel BB and accept the cease charge !
  • spark_deals
    spark_deals Posts: 311 Forumite
    brewerdave wrote: »
    IMHO would suggest the cheaper option is to cancel BB and accept the cease charge !
    But still the query stands that I am stopping my l/line. Without l/line, how can BB cease charges would still be valid?
    Was this post useful to you? Feel free to click the thanks button--¬ :beer:
  • brewerdave
    brewerdave Posts: 8,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    spark_deals wrote: »
    But still the query stands that I am stopping my l/line. Without l/line, how can BB cease charges would still be valid?
    Because when they cease your phone line someone at the exchange will also disconnect you physically from your BB connection - this then frees up the space for another customer to be connected.:(
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture