Buying a bed off Ebay..??

ormus

very rare for any bed company to allow you to return a used matress.
unless faulty of course.

Tim_Deegan

ormus wrote: »

very rare for any bed company to allow you to return a used matress.
unless faulty of course.

Actually there are a few that do.

lorrenna

sorry to hijack the thread, but has anyone tried or heard anything about intellifoam http://cgi.ebay.co.uk/10-Deluxe-Single-intellifoam-Mattress-65kg3-Density-/200547632104?pt=Beds_Mattresses&hash=item2eb19203e8

Nile

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Tim_Deegan

andrew-b wrote: »

I never said they had damaged the castors in assembly...we could have damaged it ourselves for all i know...but they took it upon themselves to accept responsibility even though i was more than willing to pay for a replacement castor. I was told it was a very rare thing to happen though. Still i found it refreshing to find a company accepting responsibility in this day and age and felt they went beyond what i expected of them. So i feel i should defend their reputation as i couldn't ask for more from them.

But then I'm sure you've never made any mistakes though... not that you'd admit it (neither would i ) as you know it wouldn't look great for the reputation of your bed company!

Just remember:

"To err is human, to forgive is divine"

As I said, it's not that rare for independent retailers to give good after sales service. Most would at the very least send you replacement castors, but many would also fit them.

So how much extra did they charge you for the higher base?

fishybluelou

Hi Tim,
i feel i have narrowed my choice down to these 2 mattresses. any comments please.
Kozeesleep Regency, millbrook romance 1400, both are pocket sprung and turnable.

many thanks

mike

sotsog

Search for a seller called rayhymas on ebay.

I bought a pocket sprung mattress for £195 of this guy called Ray Hymas.

The mattresses are made and delivered by himself and I have to say it was an absolute bargain and a pleasure to do business with him.

This is a very high quality and mattress which I researched extensively when I purchased it and is worth at least double the price.

ess0two

Try mattressman.co.uk

Tim_Deegan

ess0two wrote: »

Try mattressman.co.uk

I wouldn't. They sell mainly big brands, plus their own brand of cheap imported mattresses.

ess0two

Tim_Deegan wrote: »

I wouldn't. They sell mainly big brands, plus their own brand of cheap imported mattresses.

???? whats wrong with that?