Energy price jumps begin today with Scottish Power rise News Discussion

busybee100

Anon wrote: »

We signed up to Online Energy Saver 10 in July, only finally got access to the online account this week (having chased again) to find that for some reason they had moved us on to Standard Tariff in early October and not informed us (despite the contract letter in early August stating we are on Online Energy Saver 10). Having queried this, they have made amendments to our account and put us on to Online Energy Saver 11, back dated to when they originally switch us to Standard. Looking at uSwitch and other comparison sites, Online Energy Saver 11 is around £70 more expensive than Saver 10 for our usage. Not happy and have complained!
Anon

Could you work out what you should have been charged using the readings and costs (and discounts) for online v10?

rev_henry

busybee100 wrote: »

No I'll still pay have to pay the exit fee but that can be covered by the £80+ I get from Topcashback for switching to EDF.

Although EDF were £23 more expensive, their online v7 credits your account with £100 (£75 electric and £25 gas) if applied for before 30th November.

And the cancellation fee for EDF v7 only applies until 31st December.

And MSE suggest in the SP article that EDF are not planning price rises until March!!

So all in all I should be £100 better off and not tied in after December

Edited to add, and fixed at old v9 prices until switched over.

Thanks frugalmacdugal.

I was just looking at this deal for myself busybee, but it says you're tied in until December 2011?

busybee100

rev_henry wrote: »

I was just looking at this deal for myself busybee, but it says you're tied in until December 2011?

Thanks rev_henry I had seen 31 December but had read it as 2010, thought it was an old tariff, I've had a quick look but theres isn't a lot more out there. If I switch from this I'll only be £40 up!!

I'm going to check out the tariffs for 6 months units as our gas is mainly over winter...

Swipe

Do your research because I switched from BG websaver 5 to SP online 10 and even after the price increase with SP it still works out cheaper compared to BG's latest websaver tariff (had I stayed with them) for my area.

glider3560

The firm, which only gave customers one week's notice, was the third of the big six suppliers to announce price hikes.

The firm still haven't given me any notice. The media gave me a week's notice that some tariffs would increase, but I am still waiting to hear from Scottish Power themselves.

Alas, their T&Cs allow them to not tell me until 65 days after the price increase. Surely an unfair contract?

When I do eventually hear, I'll be rejecting the increase and switching again to take advantage of the cashback on offer elsewhere.

inneed

glider3560 wrote: »

The firm still haven't given me any notice. The media gave me a week's notice that some tariffs would increase, but I am still waiting to hear from Scottish Power themselves.

Alas, their T&Cs allow them to not tell me until 65 days after the price increase. Surely an unfair contract?

When I do eventually hear, I'll be rejecting the increase and switching again to take advantage of the cashback on offer elsewhere.

We are on online energy saver 6, and have not received notice either. I'm not impressed with them treating their customers like that!

acc

Hi guys

Does anyone know whether the comparison websites take the '£100 Welcome Bonus' from EDF into account in the estimated annual bills for comparing the different products?

I believe they do take discounts such as online bills and dual fuel into account, but don't know about introductory bonuses.

Thanks.

jrawle

acc wrote: »

Does anyone know whether the comparison websites take the '£100 Welcome Bonus' from EDF into account in the estimated annual bills for comparing the different products?

I believe they do take discounts such as online bills and dual fuel into account, but don't know about introductory bonuses.

No, the savings quoted in the table do not take these cashbacks into account. I've been looking at Energyhelpline.com and for the EDF Fixed Saver (as an example) it says:

...new customers signing up to this tariff through us and paying by monthly direct debit will receive an extra £50 as a welcome bonus (in addition to the savings quoted to you on the results table).

Anyway, it's highly unlikely the quoted prices would include this discount. I'm a fairly low user, so if the quoted prices included the cashback, EDF's prices would be exceedingly high - unlikely given that they've yet to increase them.

NickBFS

bye_bye_band_G wrote: »

Despite Scottish Power saying prices will rise by an AVERAGE 8.9% (elec) and 2% (gas), there are huge tariff and regional variations. Please check how much your own bills are rising.

Indeed.
I am on online energy saver 7 in region 10, and, for gas, the first 670 kWh have increased a whopping 93% from 3.336p to 6.453p. The cheaper units have increased 22%.
On the first 1143 kWH (which is the threshold for the higher rate on the existing OES7 tariff until 30 November), this works out at a 50% increase.

Overall, based on my annual consumption (about 20000 kWH gas and 4000kWH electricity), I have an increase of 30% on gas and under 3% on electricity and a total for both fuels of about 19%

Goodbye Scottish Power, hello EDF.

josonic

Received an e-mail from Scottish Power telling me my Online Energy Saver offer was due to finish at the end of November 2010. As 'a valued customer' they would like to offer to extend my Online Energy Saver 8 offer until December 2011.

I went onto a couple of comparison websites and entered my tariff, and it looked like I was on the best dual fuel deal, the next being £16 more expensive.

As part of the e-mail there was a 'Offer prices effective on 1st December 2010 are detailed here" link to a pdf file. This revealed that the pence per Kwh were actually higher than their current Online Energy Saver 11 prices.

Additionally, Scottish Powers Online Saver 11 was not the cheapest deal for me, and with EDFs £100 back offer and Topcashbacks £80 cashback I switched to EDF like a shot.

Please be warned that between Scottish Power and the Comparison sites, customers are somehow being mislead.