Amazon Price Raised over Lunchtime!!!

flashy

Hi All

A Vent here,

About to order a new 2010 Macbook Pro 13.3" Laptop, and Amazon in their wisdom have raised the price from £853 to £897 in a matter of hours,
the Laptop was at £853 for a week or two now, and Today i was going to order ready for despatch on the 28th as Stock is due on that date.

I went to buy before lunch at £853 but found my card had expired, so i put the new card in and went to lunch ready to order when i get back to my desk, then found the basket had changed with no notice to £897.

Well... I'm fuming, I may as well throw the £45 down the drain, I thought the whole point of the Amazon basket was to notify you when a price changed.

No notification, the basket silently increased my price over lunch, making it not as competitive now when you take cashback into account from currys or dixons from their £999 and the fact that they have them in stock now.

Ive spent 30 mins on the phone to Amazon CS, and the Kind lady wouldn't budge on the price, she said that the Laptop is in the pre-order stage the price automatically goes up, charging people who re-order items more.

She then stated , not promised, that in her past experience, on the day/day after the item is released, it will come down in price.

Thoroughly annoyed, and thinking now i'll use my friends NHS Discount to screw them completely.

:mad:

dmg24

Would you be moaning if the price had fallen?

I can't believe you have spent half an hour on the phone about this - what did you think they were going to do?

danlojo

I had some things in my basket too which went up by £9 in an hour. This is probably how they are making the money on the Black Friday reductions!!

flashy

I wouldn't have minded, as I knew the item was out of stock and i could have canceled/re-ordered if the price reduced before 28th and taken advantage of that, they dont bill you till its despatched.

It puts me off shopping with these sorts of retailers, I usually let somebody find a item for me via a supplier at work, but the Amazon price was better.

flashy

danlojo wrote: »

I had some things in my basket too which went up by £9 in an hour. This is probably how they are making the money on the Black Friday reductions!!

Did you get the red notice to say the items had changed in price in your basket?

dmg24

flashy wrote: »

I wouldn't have minded, as I knew the item was out of stock and i could have canceled/re-ordered if the price reduced before 28th and taken advantage of that, they dont bill you till its despatched.

It puts me off shopping with these sorts of retailers, I usually let somebody find a item for me via a supplier at work, but the Amazon price was better.

You do realise that all retailers change their prices from time to time?

gordikin

dmg24 wrote: »

You do realise that all retailers change their prices from time to time?

OP had an expensive lunch! Red Shoes has a PM BTW.

dmg24

gordikin wrote: »

OP had an expensive lunch! Red Shoes has a PM BTW.

I'll let her know when she gets home.

flashy

dmg24 wrote: »

You do realise that all retailers change their prices from time to time?

Indeed i do, it just seems funny that there is no threshold like a real basket should be, surely when you walk around a supermarket, and you put an item in your basket at the 99p price for a tin of beans, you don't expect the price to have changed while your stood waiting to pay?

I would certainly query it.

This is the way i see a basket, not how some online retailers see it.

Buy a Dell for example, their basket guarantees it for 15 minutes. Ticket master do the same, add it to your basket, they keep it open for 5 minutes or so.

custardy

you cannot use a supermarket analogy with an online retailer
for one thing they never close,so the price has to change at some point.
Amazon monitor pricing all the time.
if an item is selling well or they are the cheapest by a good margin then they will often raise the price
amazon prices can fluctuate through the day.
perhaps you should have bought it on your time rather than your employers time

flashy wrote: »

Indeed i do, it just seems funny that there is no threshold like a real basket should be, surely when you walk around a supermarket, and you put an item in your basket at the 99p price for a tin of beans, you don't expect the price to have changed while your stood waiting to pay?

I would certainly query it.

This is the way i see a basket, not how some online retailers see it.

Buy a Dell for example, their basket guarantees it for 15 minutes. Ticket master do the same, add it to your basket, they keep it open for 5 minutes or so.

and neither would have made a difference in the OPs case.
Amazon flag up if the price has changed in your basket since you last added it.
you can leave items in your basket for months with Amazon and just monitor the price

Lube

Nothing you can do Amazon are well know for upping prices and vice versa. If a product is popular and posted on forums often it can go up in price in seconds its happened to me loads of time