mobile contract

happpyboyy

im on a orange contract with a blackberry which i dont like , i pay £20 a month for 100 mins, unlimited text and internet i keep going over about £20 a month and i really dont like the phone i have had it 8 months now and it has broke twice..... so could i call up and tell them the phone keeps braking i dont like it and i want a new phone and would they give me a new phone or is there anything elts i can do to get a new phone and better contract what do i call up and say ? :beer:

PNPSUKNET

phones and airtime agreements are seperate, you need to get the phone repaired by the manufactures agents

davehughes182

you wont be able to change the phone I am afraid. It will simply continue to either be repaired or replaced for the life of the contract. I had the same issue with an iPhone.

MissKeith

If you keep going over, why don't you ask Orange to increase your line rental?

Guys_Dad

happpyboyy wrote: »

im on a orange contract with a blackberry which i dont like , i pay £20 a month for 100 mins, unlimited text and internet i keep going over about £20 a month and i really dont like the phone i have had it 8 months now and it has broke twice..... so could i call up and tell them the phone keeps braking i dont like it and i want a new phone and would they give me a new phone or is there anything elts i can do to get a new phone and better contract what do i call up and say ? :beer:

You are going to do it again, aren't you?

You signed up for a 2 year contract because you wanted a Blackberry and now you find you don't like it and it is unreliable. So you want a new phone from the network. Now, unless I have missed something, they are not going to give you a new phone - at any time, never mind when you are still in contract - without tieing you in again for 24 months.

Why don't people learn??

1. You signed a contract that committed you into paying the network a fixed sum for 24 months irrespective of if you hated the handset.

2. They don't guarantee reception in your home or anywhere else either!

3. If you lose your job or can't afford to repay them sometime into the contract, you get your credit record trashed and they hand it over to debt collectors.

4. Your shiny new state-of-the-art handset is old hat long before the contract comes to an end.

Ride out your contract. Get a cheap PAYG for the remaining term if you can (and if the blackberry sim fits etc). Get smart and go sim-only next time.