Can we haggle on a used car once signed for but not collected?

DD91

Yesterday my husband and his bank loan went off to shop for a car without me (as I was not free to go) there to remind him that we do, actually, still have a mortgage to pay and children to feed.

The salesman basically saw my husband coming and my husband, eyes gleaming at the prospect of the lovely, shiny midlife crisis car in front of him, went along with it. He came home having purchased an expensive used car and paying, by the time the useless 'discounted' extra insurances etc. were added on, £1500 above the £27,000 sticker price.

He's part-exchanging his car for less than the Parker's/Glass Guide lowest dealer trade-in valuation and says that this is still more than another dealer offered him. Selling it privately is not really an option as he needs a car for work and in the current financial climate it could take a while and, frankly, I suspect his heart wouldn't be in it.

The car won't be ready to be collected for an extra week while it is getting a performance upgrade, the extra cost of which is justified in my opinion. The other 'extras' will be investigated online to see if we can get them more cheaply elsewhere. (£350 for insurance against 5 tyres blowing over the next 3 years? We've had one tyre blow in the past 9 years.) I'm assuming we have some cancellation rights but don't know what they are.

As to the full sticker price being paid, I am aghast. I'm not saying he should cancel the purchase completely but am wondering if anyone has any advice on how to shave off some of that absolutely needless extra cost.

The salesman had told him he couldn't discount below the sticker price because that had already been slashed before the ad was placed on the internet. To me this is the biggest nonsense and the area where I would, ideally, like to go back and do some actual haggling, but am not sure of legal rights or how to do it graciously.

Any advice would be gratefully received.

renegade

I wouldn't the man out of the house to shop for anything! He sounds just like the type all Salesmen love- a pushover! Doubt if you could cancel now with the mods they are doing on it, but,I would certainly try and very hard!:eek:

frothey

DD91 wrote: »

The salesman basically saw my husband coming and my husband, eyes gleaming at the prospect of the lovely, shiny midlife crisis car in front of him, went along with it. He came home having purchased an expensive used car and paying, by the time the useless 'discounted' extra insurances etc. were added on, £1500 above the £27,000 sticker price.

No-one forced him to buy them.

DD91 wrote: »

He's part-exchanging his car for less than the Parker's/Glass Guide lowest dealer trade-in valuation and says that this is still more than another dealer offered him.

Parkers has no relation to any valuation - how can they decide what a part ex price is when they have no ideas of the margin that is in the car you are buying? Glasses guide has no "top/bottom" price, it just has trade and retail prices - and as glasses point out it's a guide. Garages often struggle to sell 4x4's in London so won't pay as much for a car as a garage in a rural area, for example. The fact that he says (and you trust him don't you) it's more than any other dealer offered must tell you something.

DD91 wrote: »

Selling it privately is not really an option as he needs a car for work and in the current financial climate it could take a while and, frankly, I suspect his heart wouldn't be in it.

That's not the dealers problem.....

DD91 wrote: »

The car won't be ready to be collected for an extra week while it is getting a performance upgrade, the extra cost of which is justified in my opinion. The other 'extras' will be investigated online to see if we can get them more cheaply elsewhere. (£350 for insurance against 5 tyres blowing over the next 3 years? We've had one tyre blow in the past 9 years.) I'm assuming we have some cancellation rights but don't know what they are.

Most do have 14 day cooling off periods, make sure you cancel if before you pick the car up or it could be too late.

DD91 wrote: »

As to the full sticker price being paid, I am aghast. I'm not saying he should cancel the purchase completely but am wondering if anyone has any advice on how to shave off some of that absolutely needless extra cost.

He's entered into a contract - if the dealer came back asking you to pay more, you wouldn't would you?

DD91 wrote: »

The salesman had told him he couldn't discount below the sticker price because that had already been slashed before the ad was placed on the internet. To me this is the biggest nonsense and the area where I would, ideally, like to go back and do some actual haggling, but am not sure of legal rights or how to do it graciously..

Why would that be nonsense? Potentially they've reduced the car, reducing the margin to play with. It's down to your husband to check prices out.

Just cancel the extra's - the tyre one is worth looking into as if it covers punctures and the car has run flats on it, each tyre will cost far more than the insurance. Gap (so long as it's unlimited return to invoice) will be cheaper elsewhere, and you'll get a much better finish asking a detailer to sort the car out than paying for supaguard/lifeshine/etc. You could go the route of threatening to cancel, but you'll lose any deposit plus the cost of the mods so may be no better off if he really can't get as much for his car from other dealers.

Just put it down to experience and feel free to remind him of his failings. constantly!

DD91

Thank you, both. I do indeed have a horrible feeling that this one is just going to have to be a very expensive experience to learn from.

ukjoel

You have loads of get out clauses.

Maybe not on the car but it looks like he was sold tyre insurance and if he took that he probably took GAP insurance, and payment protection, and their extended warranty.

All finance related products have a cooling off period and wont go live until the car is collected (and often not even then).

Get a total cost breakdown and take out any element you dont like and say you dont want it. Did your husband understand what he bought and was it explained to him correctly?

Phone them up and say you are rejecting the finance and insurance products if you dont want them.

colino

No you cant haggle after the deal is done, and if you want out of the deal now, as the car is being upgraded specially for you, prepare for a very large penalty if you back out.

missile

Ofcourse you can haggle. You can and many do change their mind. Did he pay a deposit? That is all you will forfeit if you cancel the purchase.

Who wears the trousers in your house?

BLT_2

missile wrote: »

Ofcourse you can haggle. You can and many do change their mind. Did he pay a deposit? That is all you will forfeit if you cancel the purchase.

Who wears the trousers in your house?

The husband, but he had them fitted with expensive turn ups and took out 5 year insurance against the zip breaking :rotfl:

frothey

ukjoel wrote: »

You have loads of get out clauses.

Maybe not on the car but it looks like he was sold tyre insurance and if he took that he probably took GAP insurance, and payment protection, and their extended warranty.

All finance related products have a cooling off period and wont go live until the car is collected (and often not even then).

Get a total cost breakdown and take out any element you dont like and say you dont want it. Did your husband understand what he bought and was it explained to him correctly?

Phone them up and say you are rejecting the finance and insurance products if you dont want them.

The OP's other half went in with a bank loan, so the dealership wont have sold them PPI. Actually,a lot of dealers dont offer PPI now, it's done by the finance company after the loan has been taken to stop the potential mis-selling.

cyclonebri1

:(

DD91 wrote: »

Yesterday my husband and his bank loan went off to shop for a car without me (as I was not free to go) there to remind him that we do, actually, still have a mortgage to pay and children to feed.

The salesman basically saw my husband coming and my husband, eyes gleaming at the prospect of the lovely, shiny midlife crisis car in front of him, went along with it. He came home having purchased an expensive used car and paying, by the time the useless 'discounted' extra insurances etc. were added on, £1500 above the £27,000 sticker price.

He's part-exchanging his car for less than the Parker's/Glass Guide lowest dealer trade-in valuation and says that this is still more than another dealer offered him. Selling it privately is not really an option as he needs a car for work and in the current financial climate it could take a while and, frankly, I suspect his heart wouldn't be in it.

The car won't be ready to be collected for an extra week while it is getting a performance upgrade, the extra cost of which is justified in my opinion. The other 'extras' will be investigated online to see if we can get them more cheaply elsewhere. (£350 for insurance against 5 tyres blowing over the next 3 years? We've had one tyre blow in the past 9 years.) I'm assuming we have some cancellation rights but don't know what they are.

As to the full sticker price being paid, I am aghast. I'm not saying he should cancel the purchase completely but am wondering if anyone has any advice on how to shave off some of that absolutely needless extra cost.

The salesman had told him he couldn't discount below the sticker price because that had already been slashed before the ad was placed on the internet. To me this is the biggest nonsense and the area where I would, ideally, like to go back and do some actual haggling, but am not sure of legal rights or how to do it graciously.

Any advice would be gratefully received.

I can't see anyother way to answer this. Unsympathetic? Yes
Harsh?? oh yes
Truthfull??? 100%


You bought a car for £27K and then !!!!! about a few quid in extras???:eek::eek::mad:
You don't need a new car or even a new car dealer, you need a new husband

gilbert_and_sullivan

We don't know what car it is, it could be something very desirable and worth every penny.

Why is this mysterious husband in the dog house, presumably he's going out to work and judging by the amount he's spending on a car doing pretty well.

I hope the motor turns out to be a good 'un.