unpleasant Car Dealer

gabriel77

well i spoke to consumer direct today they said, keep the loan car on your drive. called the DVLA, and told them that I have never been in possession of the corsa and explained, they told me to send the V5 back to them and they would contact the Car Dealer, as I clearly was not responsible for the Corsa. I do not want to take that car and deal with these awful bullies, as I guarantee that it will fail on me, and they will probably tell me where to go. I have to fight my corner will be sending another letter requesting refund again or court proceedings. and then wait another 7 days. and then consumer direct will tell me what to do with regards to the small claims court. will take a look on the UK legal thank you. This website is great and the very kind people on it, who care about complete strangers and what goes on. When this happened to myself and my Son I must admit I lost all faith & trust in people, but coming on here has given me encouragement and confidence that I can stand up and not be bullied. thank you all guys for your words. :T

gabriel77

GabbaGabbaHey wrote: »

Given the experiences that you have documented here, in what way do you regard them as "reputable"?

Its called sarcasm thats what it says on there website. " an established reputable family business, whose ethos is the customer comes first ".

:eek:

Homersimpson

GabbaGabbaHey wrote: »

Given the experiences that you have documented here, in what way do you regard them as "reputable"?

All car dealers are con artists (delete and insert more colourful language), i've dealt with loads and knew several from a pitch next to a repair garage I used to work at.

I've dealt with people selling from home and main dealers (one of whom was a Jaguar main agent) and they all find a way to screw you somehow. Some of its not their fault as such, they buy a car cheap at auction with no knowledge of its condition and then try and sell it for a profit, thats the industry and thats why they fall down because the car is probably at auction because theirs something wrong with it. (Obviously ex-lease stuff is generaly not in this category).

With OP's car they have either bought it cheap at auction or its been traded into them or another dealer they bought it off. I alway wonder who says "thats a really good car I must get rid of it and get another one"!

I would stand my ground OP but I do think that you need to get legal advise and give the loan car back.

Wig

gabriel77 wrote: »

well i spoke to consumer direct today they said, keep the loan car on your drive.

I have no experience of them but my imagination shows me a call centre full of unqualified telephone agents trying their best to help you. I would rather rely on the word of a solicitor, even if it cost me £100 to ask the solicitor to give me advice and send a letter for me. Failing that I would ask CAB for a solicitors appointment,

EDIT: Also, it doesn't make much sense to keep the loan car because it does not belong to you, you cannot sell it, you would arguably be responsible for it if it got stolen or damaged whilst in your care. So it has no value to you only a liability that you could do without. IMHO

Lastly I would ask on UK.legal and hope I got some good replies from the best on there.

Wig

Oh & UK.legal is newsnet, you cannot edit or remove a post once you have put it up, so don't mention any garage names or locations and use a throwaway google gmail account eg badcarday@googlemail.co.uk, you can change your posting username to whatever you want, just don't use your name.

GabbaGabbaHey

Wig wrote: »

Oh & UK.legal is newsnet, you cannot edit or remove a post once you have put it up, so don't mention any garage names or locations and use a throwaway google gmail account eg [EMAIL="badcarday@googlemail.co.uk"]badcarday@googlemail.co.uk[/EMAIL], you can change your posting username to whatever you want, just don't use your name.

uk.legal is a Usenet group, not newsnet.

The nntp protocol does permit for cancellation messages to be sent (although not all servers honour them).

You do not need a valid email address to post from most dedicated Usenet clients (e.g., Forte Agent, Gravity, etc)

Wig

Indeed usenet not newsnet a slight slip on my part. But I imagine the OP will not be able to work out how to send a cancel request on what is likely to be her first ever attempt at posting into usenet. And you do need a google account to do it through google groups I didn't want to get too technical with OP, doing it through google is fairly straight forward.