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Have I made an ebay mistake?

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Comments

  • forgotmyname
    forgotmyname Posts: 32,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I would wait 3 - 5 days then claim INR, for a phone that dear i would have thought special delivery/insured courier at least.
    Censorship Reigns Supreme in Troll City...

  • I thought they only get 7 days to post
    Not Again
  • soolin
    soolin Posts: 74,429 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I thought they only get 7 days to post

    yes if the seller wants full paypal protection they must show item was posted within 7 days of payment.

    OP, you might not be able to actually open an INR claim until a week has passed. That always used to be the case with a paypal claim but with all these changes I don't know if it is still the case.
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  • Ok after this thread I contacted the seller and he apologised saying he was waiting for the money to clear in his bank and that he would send it Saturday, and that it would reach me by Monday.
    I then asked him on Saturday for tracking information and had no response. So today I raised a dispute with paypal.
    He contacted me within the hour to say that he tried to send it yesterday but I had held his money. I told him that I only held his money an hour ago and will not stop the paypal dispute until I have the phone in my hand.
    He then messaged me back accusing me of threatening him and that he hopes that ****** is my postcode and if not the phone has gone elsewhere.
    The postcode was correct but now I am getting nervous as he has provided a tracking number that he might have only sent an empty box or something as he does seem a little malicious.
  • forgotmyname
    forgotmyname Posts: 32,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just file item not as described and return his empty box for a refund.
    Censorship Reigns Supreme in Troll City...

  • pinkshoes
    pinkshoes Posts: 20,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just file item not as described and return his empty box for a refund.

    They can't do that as they've already opened a dispute for "Item not received", and you can't do a second dispute.

    The phone needs to be sent special delivery, so hopefully the weight would be enough proof that there was no phone inside! It would potentially be a small claims court procedure though...
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • kprigg
    kprigg Posts: 718 Forumite
    I thought you could open a INR then change it to a SND if needed.
    It was a year or so ago I had a INR dispute open, so am a little rusty.
  • Well as I said he sent me a tracking number but he said as I held his money, he could only afford to send it first class signed for...still waiting. In all these years this is the first real problem I have had with ebay :(
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    kprigg wrote: »
    I thought you could open a INR then change it to a SND if needed.
    It was a year or so ago I had a INR dispute open, so am a little rusty.
    That was certainly correct last time I read up on it.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
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