Getting an Engineer's Report for Sony PS3 YLOD

cruger

My son's 60gb PS3 got the YLOD after 3 years of use. We still had the receipt so phoned up the retailer Argos who we bought it from to enquire about a repair and to my surprise she said if I can get an Engineer's Report stating it was caused by a manufacturing fault we would get a replacement PS3 slim. Most console repairer's want you to post your PS3 to them and they will open it up ( would you trust anyone to do this? ) before they will give you a report which Argos say's is not necessary as there are so many PS3 with YLOD out there that an engineers report by someone who has come accross this before would be OK. After many fruitless phone calls we came accross a very knowledgeable Console Repair Engineer who new all about this YLOD and was only to glad to help and sent us out a detailed report confirming the manufacturing fault all for £20. I now have my new PS3 thanks to him.


There is no need to send away your console to any repairers as it is a known fault on some PS3 models. Just be honest and explain that the retailers have agreed to reimburse/replace the console but you need a engineers report. The report should say among other things:-

Main board has an overheating issue, causing CPU & GPU to un-solder from the main board.

Due to high heat when PS3 is running. Then parts un-solder from board causing the PS3 to shut down when in use, Then only turning on then shutting down straight away. (named as YLOD)

This is Manufacture fault due to poor cooling system, there is nothing end users can do to stop this happening

It was a while ago that I got my report but here is the address for all to use.

Console Healer Services
Send Business Centre
4 Tannery House
Tannery Lane
Send, Woking
Surrey
GU23 7EF
0782 566 2445
[EMAIL="Repairs@consolehealer.co.uk"]Repairs@consolehealer.co.uk[/EMAIL]

vitavs

A few weeks ago my 250gb ps3 slim got the horrible YLOD .
I got my Ps3 on June 24th. My parents and I would like to ask you to send us the details of the engineer that you had. We would like to ask Sony to replace it. Thank You. :T

My name is Jason.

cruger

vitavs wrote: »

A few weeks ago my 250gb ps3 slim got the horrible YLOD .
I got my Ps3 on June 24th. My parents and I would like to ask you to send us the details of the engineer that you had. We would like to ask Sony to replace it. Thank You. :T

My name is Jason.

Hi Jason,

I have sent you a PM.
Good Luck

sycorax18230

Hi could you send me the information on the engineer! My PS3 is nearly 3 yrs old and has YLOD :mad: and HMV require a report.

Thanks marie

Babybwoy1980

Hi Cruger, please could you send me the information on the engineer. My PS3 won't read any blu ray discs - games or movies, however DVDs can play. My PS3 is just over 3 yrs old and I have contacted HMV regarding this issue and they require an engineers report.

Martinmal1

Hi
Could i also have the details my ps3 has today died with the YLOD
Just contacted currys who will no doubt fob me off but armed with engineers report soga should prevail

Thankyou

ivavoucher

Hi could you please pm me the details as my ps3 has just failed with ylod

Thanks
Ivavoucher

cmooka

hi can you send me the info my ps3 has now died

sunny83

Hi, could you please send me the information as well. YLOD, dealing with HMV who keep on insisting I take it up with Sony. Thank you.

vikkih87

Hi please can you send me the name of the engineer also. We have the same problem and HMV are demanding a report.

Thanks

Vikki

moonrakerz

PLEASE post the results of all these problems............