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Changing plan with o2 advice please
rich_shot2003
Posts: 2,168 Forumite
in Mobiles
I am on Pay and go with o2 and my Tariff is due to renew on 21st nov and i am on Simplicity Unlimited TEXT + 500MB WEB and i have changed that to the normal text and web and thats due to start also on the 21st nov but i would like to know should i top up with the £15 before the new tariff starts and wait till the 21st nov when it changes?
i just dont want to top up before to find out it does not count towards the new tariff.
i just dont want to top up before to find out it does not count towards the new tariff.
0
Comments
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If you top up now it should count towards the new tariff, but if it doesn't you could just give customer services a call and they'd sort it out for you.
Alternatively, you could wait until the 21st then top up once you know it's changed over.
Regards,
Jamie0 -
Don't wait until the anniversary date. If you do there will be a short period of time when you don't have an allowance.
They take into account the total value of all your top-ups since your previous anniversary date. So you can top-up at any time.0
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