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Phone line fault but no provider
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Mac,
If I was a betting man...I'd hazard a guess that as the seems to be no telco line provider,that part has been disconnected in the PSTN but as his BBand is with a n other company,that part is still live.Chances are,iirc back to when I was at Sky BBand, a disconnected line would come up as a line fault however as no one has owned up to owning the line,the OP is guessing that it is a fault when in reality it has been cut off.
Would guess this too. However I've heard of a "battery fault" before in the context of broadband issues.
There's always a good chance that eventually realisation will dawn and the entire line will be cut off along with the broadband placing the customer in breach of any minimum period with the broadband supplier.0
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