Iphone and tesco wont give me unlock code?

DelBoyPhil

Was told in jan when i took out this after 12 months I would be able to have the unlock code to unload it to move to a new provider and they told me today this is not possbile cos of apple?

vodafone, tmobile and orange and o2 also have the same policy?

or they fobbing me off?

lucylucky

I got an unlock code from o2 for an iphone no problem, sounds like they may be messing you around.

DelBoyPhil

tesco told me that apple dont give any network unlock codes. however when i took out the contract I was told i could at the end of the 12 months or if i was to pay to end my contract.

watcherman

Give it a go using the O2 site, I have had a couple of Tesco's iPhones unlocked via this route....As long as it isn't an iP4, which yours wont be if you've had it since January.

DelBoyPhil

or dear

sales say after 12 months you can
cs say u cant.

phoned sales and they told me after 12 months u can get a code

DelBoyPhil

watcherman wrote: »

Give it a go using the O2 site, I have had a couple of Tesco's iPhones unlocked via this route....As long as it isn't an iP4, which yours wont be if you've had it since January.

how?

can you point me in the right direction?

Techhead_2

I'm sure that iPhone's aren't unlocked by using a code. Apple need to make the change at their end and then you connect the iPhone to iTunes, is all this just confusion because you didn't realise that?

elfen

It's also not been 12 months yet....

lucylucky

Techhead wrote: »

I'm sure that iPhone's aren't unlocked by using a code. Apple need to make the change at their end and then you connect the iPhone to iTunes, is all this just confusion because you didn't realise that?

When I asked for an iphone to be unlocked, on o2, I got a text to say it had been done.

And it was, no need to connect to itunes to make the phone work

watcherman

lucylucky wrote: »

And it was, no need to connect to itunes to make the phone work

If you're phone wasn't supplied unlocked, it must be connected to iTunes for the unlock to take place. It's done by Apple making a change on the database to show it is unlocked, it isn't done over the air.

watcherman

DelBoyPhil wrote: »

how?

can you point me in the right direction?

I've used this with Tesco phones, 2 x 3GS's

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form