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All kinds of virus problems

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  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)


    .............................................................

    Please run COMBOFIX
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Shut down your anti virus
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
    (If no log comes up or you lose it, COMBOFIX.TXT can be found in C drive)
    :idea:
  • new mbam log:

    Malwarebytes' Anti-Malware 1.46
    https://www.malwarebytes.org

    Database version: 5098

    Windows 5.1.2600 Service Pack 3 (Safe Mode)
    Internet Explorer 8.0.6001.18702

    12/11/2010 10:44:28
    mbam-log-2010-11-12 (10-44-28).txt

    Scan type: Full scan (C:\|D:\|E:\|)
    Objects scanned: 292550
    Time elapsed: 48 minute(s), 2 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\N5GFL692\dm2[1].exe (Rootkit.TDSS) -> Quarantined and deleted successfully.

    just going to do hijack now
  • hijack log:

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 11:17:37, on 12/11/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton Ghost\Agent\GhostTray.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    C:\Program Files\Common Files\AOL\1178817961\ee\AOLSoftware.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    C:\Program Files\Microsoft Security Essentials\msseces.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\System32\GEARSec.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Lexmark 3600-4600 Series\lxdxMsdMon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
    C:\Program Files\Norton Ghost\Agent\VProSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\lxdxcoms.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = https://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=2061028
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
    R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
    O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - (no file)
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450d-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1178817961\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
    O4 - HKLM\..\Run: [lxdxamon] "C:\Program Files\Lexmark 3600-4600 Series\lxdxamon.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HitmanPro35] "C:\Program Files\Hitman Pro 3.5\HitmanPro35 (1).exe" /scan:boot
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: fyaqc.exe (User 'Default user')
    O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
    O23 - Service: Google Update Service (gupdate1ca4c0dba28c3c0) (gupdate1ca4c0dba28c3c0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    --
    End of file - 16004 bytes
  • adviceforall
    adviceforall Posts: 682 Forumite
    edited 12 November 2010 at 5:36PM
    combo fix log:

    Could some please take a look at hijack this and combo fix logs for me please

    ComboFix 10-11-11.02 - Alison_2 12/11/2010 14:37:22.3.1 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.214 [GMT 0:00]
    Running from: c:\documents and settings\Alison_2\My Documents\Downloads\qwerty.exe
    AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\Alison\Application Data\Hoso
    c:\documents and settings\Alison\Application Data\Hoso\abof.exe
    c:\documents and settings\Alison_2\Application Data\install
    c:\documents and settings\Alison_2\GoToAssistDownloadHelper.exe
    c:\windows\system32\Thumbs.db
    c:\windows\Tasks\At1.job
    c:\windows\Tasks\At10.job
    c:\windows\Tasks\At11.job
    c:\windows\Tasks\At12.job
    c:\windows\Tasks\At13.job
    c:\windows\Tasks\At14.job
    c:\windows\Tasks\At15.job
    c:\windows\Tasks\At16.job
    c:\windows\Tasks\At17.job
    c:\windows\Tasks\At18.job
    c:\windows\Tasks\At19.job
    c:\windows\Tasks\At2.job
    c:\windows\Tasks\At20.job
    c:\windows\Tasks\At21.job
    c:\windows\Tasks\At22.job
    c:\windows\Tasks\At23.job
    c:\windows\Tasks\At24.job
    c:\windows\Tasks\At3.job
    c:\windows\Tasks\At4.job
    c:\windows\Tasks\At5.job
    c:\windows\Tasks\At6.job
    c:\windows\Tasks\At7.job
    c:\windows\Tasks\At8.job
    c:\windows\Tasks\At9.job

    .
    \\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
    .
    ((((((((((((((((((((((((( Files Created from 2010-10-12 to 2010-11-12 )))))))))))))))))))))))))))))))
    .

    2010-11-12 14:10 . 2010-11-12 14:11
    d
    w- C:\ComboFix
    2010-11-12 11:36 . 2010-11-12 11:36
    d
    w- c:\documents and settings\Alison_2\Application Data\Avira
    2010-11-12 09:55 . 2010-04-29 15:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-11-12 09:55 . 2010-11-12 09:55
    d
    w- c:\program files\Malwarebytes' Anti-Malware
    2010-11-12 09:55 . 2010-04-29 15:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-11-12 09:49 . 2010-11-12 09:49
    d
    w- c:\program files\CCleaner
    2010-11-12 09:41 . 2010-11-12 09:42
    d
    w- c:\documents and settings\Administrator
    2010-11-11 17:37 . 2010-11-11 17:38
    dc----w- c:\documents and settings\All Users\Application Data\{E961CE1B-C3EA-4882-9F67-F859B555D097}
    2010-11-11 17:35 . 2010-11-11 17:35
    d
    w- c:\program files\Lavasoft
    2010-11-11 17:35 . 2010-11-11 17:35
    d
    w- c:\documents and settings\All Users\Application Data\Lavasoft
    2010-11-11 14:09 . 2010-08-02 16:10 126856 ----a-w- c:\windows\system32\drivers\avipbb.sys
    2010-11-11 14:09 . 2010-08-02 16:10 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
    2010-11-11 14:09 . 2010-06-17 15:27 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys
    2010-11-11 14:09 . 2010-06-17 15:27 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys
    2010-11-11 14:08 . 2010-11-11 14:08
    d
    w- c:\program files\Avira
    2010-11-11 14:08 . 2010-11-11 14:08
    d
    w- c:\documents and settings\All Users\Application Data\Avira
    2010-11-10 16:19 . 2010-11-10 16:19
    d-sh--w- c:\documents and settings\LocalService\IETldCache
    2010-11-10 15:52 . 2010-11-10 15:54
    d
    w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
    2010-10-24 15:41 . 2010-09-15 01:29 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2010-10-21 16:29 . 2010-10-21 16:29
    d
    w- c:\program files\Hitman Pro 3.5
    2010-10-21 15:51 . 2010-11-11 17:49 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
    2010-10-21 15:50 . 2010-10-21 16:11
    d
    w- c:\documents and settings\All Users\Application Data\Hitman Pro
    2010-10-21 13:04 . 2010-10-21 16:19
    d
    w- c:\program files\PC Tools Security
    2010-10-21 13:04 . 2010-10-21 16:17
    d---a-w- c:\documents and settings\All Users\Application Data\TEMP
    2010-10-21 12:59 . 2010-10-21 16:17
    d
    w- c:\documents and settings\All Users\Application Data\PC Tools
    2010-10-16 07:54 . 2010-10-16 07:56
    d
    w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp
    2010-10-15 08:31 . 2010-09-18 06:53 954368
    w- c:\windows\system32\dllcache\mfc40.dll
    2010-10-15 08:31 . 2010-09-18 06:53 953856
    w- c:\windows\system32\dllcache\mfc40u.dll
    2010-10-15 08:31 . 2010-09-18 06:53 974848
    w- c:\windows\system32\dllcache\mfc42.dll
    2010-10-15 08:29 . 2010-08-23 16:12 617472
    w- c:\windows\system32\dllcache\comctl32.dll

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-10-19 20:51 . 2010-07-10 15:30 222080
    w- c:\windows\system32\MpSigStub.exe
    2010-09-18 11:23 . 2004-08-10 11:51 974848 ----a-w- c:\windows\system32\mfc42u.dll
    2010-09-18 06:53 . 2004-08-10 11:51 974848 ----a-w- c:\windows\system32\mfc42.dll
    2010-09-18 06:53 . 2004-08-10 11:51 954368 ----a-w- c:\windows\system32\mfc40.dll
    2010-09-18 06:53 . 2004-08-10 11:51 953856
    w- c:\windows\system32\mfc40u.dll
    2010-09-15 03:50 . 2010-04-26 07:19 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2010-09-10 05:58 . 2004-08-10 11:51 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-09-10 05:58 . 2004-08-10 11:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-09-10 05:58 . 2004-08-10 11:51 1469440
    w- c:\windows\system32\inetcpl.cpl
    2010-09-01 11:51 . 2004-08-10 11:50 285824 ----a-w- c:\windows\system32\atmfd.dll
    2010-08-31 13:42 . 2004-08-10 11:51 1852800 ----a-w- c:\windows\system32\win32k.sys
    2010-08-27 08:02 . 2004-08-10 11:51 119808 ----a-w- c:\windows\system32\t2embed.dll
    2010-08-27 05:57 . 2004-08-10 11:51 99840 ----a-w- c:\windows\system32\srvsvc.dll
    2010-08-26 13:39 . 2004-08-10 11:51 357248 ----a-w- c:\windows\system32\drivers\srv.sys
    2010-08-26 12:52 . 2009-07-08 14:31 5120 ----a-w- c:\windows\system32\xpsp4res.dll
    2010-08-23 16:12 . 2004-08-10 11:50 617472
    w- c:\windows\system32\comctl32.dll
    2010-08-16 08:45 . 2004-08-10 11:51 590848 ----a-w- c:\windows\system32\rpcrt4.dll
    .

    Sigcheck

    [7] 2010-08-17 . 258DD5D4283FD9F9A7166BE9AE45CE73 . 58880 . . [5.1.2600.6024] . . c:\windows\$hf_mig$\KB2347290\SP3QFE\spoolsv.exe
    [7] 2010-08-17 . 60784F891563FB1B767F70117FC2428F . 58880 . . [5.1.2600.6024] . . c:\windows\system32\dllcache\spoolsv.exe
    [7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\$NtUninstallKB2347290$\spoolsv.exe
    [7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\ERDNT\cache\spoolsv.exe
    [7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\spoolsv.exe
    [-] 2005-06-11 . AD3D9D191AEA7B5445FE1D82FFBB4788 . 57856 . . [5.1.2600.2696] . . c:\windows\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
    [-] 2005-06-10 . DA81EC57ACD4CDC3D4C51CF3D409AF9F . 57856 . . [5.1.2600.2696] . . c:\windows\$NtServicePackUninstall$\spoolsv.exe

    c:\windows\System32\spoolsv.exe ... is missing !!
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-09 68856]
    "msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
    "ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
    "Skype"="c:\program files\Skype\\Phone\Skype.exe" [2010-09-02 13351304]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
    "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
    "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-10-28 26112]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-13 58992]
    "Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-12-07 1537696]
    "DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-06-19 30192]
    "Corel Photo Downloader"="c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe" [2006-08-14 462336]
    "eBayToolbar"="c:\program files\eBay\eBay Toolbar2\eBayTBDaemon.exe" [2009-01-17 632048]
    "HostManager"="c:\program files\Common Files\AOL\1178817961\ee\AOLSoftware.exe" [2006-11-17 50736]
    "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
    "lxdxmon.exe"="c:\program files\Lexmark 3600-4600 Series\lxdxmon.exe" [2008-06-13 668328]
    "lxdxamon"="c:\program files\Lexmark 3600-4600 Series\lxdxamon.exe" [2008-06-13 16040]
    "FaxCenterServer"="c:\program files\Lexmark Fax Solutions\fm3032.exe" [2008-06-13 320168]
    "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-07-13 47904]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
    "HitmanPro35"="c:\program files\Hitman Pro 3.5\HitmanPro35 (1).exe" [2010-11-10 6387008]
    "avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-08-02 281768]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

    c:\documents and settings\Administrator\Start Menu\Programs\Startup\
    fyaqc.exe [2010-11-11 90624]

    c:\documents and settings\Sasha\Start Menu\Programs\Startup\
    keel.exe [2010-11-11 90624]

    c:\documents and settings\Zack\Start Menu\Programs\Startup\
    pimu.exe [2010-11-11 90624]

    c:\documents and settings\Hayley\Start Menu\Programs\Startup\
    uqwoni.exe [2010-11-11 90624]

    c:\documents and settings\Alison_2\Start Menu\Programs\Startup\
    OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2008-5-30 1508624]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2007-12-05 12:59 10792 ----a-w- c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
    "c:\\Program Files\\AOL 9.0\\waol.exe"=
    "c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"=
    "c:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"=
    "c:\\WINDOWS\\system32\\fxsclnt.exe"=
    "c:\\WINDOWS\\system32\\lxdxcoms.exe"=
    "c:\\Program Files\\Lexmark 3600-4600 Series\\lxdxmon.exe"=
    "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdxpswx.exe"=
    "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdxjswx.exe"=
    "c:\\Program Files\\Lexmark 3600-4600 Series\\Diagnostics\\LXDXdiag.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
    "c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Skype\\Phone\\Skype.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
    "10426:UDP"= 10426:UDP:SingleClick ICC

    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [11/11/2010 14:09 135336]
    R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [12/01/2006 21:27 13696]
    R2 lxdx_device;lxdx_device;c:\windows\system32\lxdxcoms.exe -service --> c:\windows\system32\lxdxcoms.exe -service [?]
    R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [12/01/2006 21:29 13568]
    S2 gupdate1ca4c0dba28c3c0;Google Update Service (gupdate1ca4c0dba28c3c0);c:\program files\Google\Update\GoogleUpdate.exe [13/10/2009 14:01 133104]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [28/10/2006 12:19 30192]
    S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [21/10/2010 15:51 16968]
    .
    Contents of the 'Scheduled Tasks' folder

    2010-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 10:50]

    2010-11-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-10-13 14:01]

    2010-11-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-10-13 14:01]

    2010-11-11 c:\windows\Tasks\User_Feed_Synchronization-{0396CA5A-DB15-4EC1-9729-3B3A77F3D5D1}.job
    - c:\windows\system32\msfeedssync.exe [2006-10-17 03:31]
    .
    .
    Supplementary Scan
    .
    uStart Page = hxxp://www.ebay.co.uk/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s
    IE: eBay Search - c:\program files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    .
    - - - - ORPHANS REMOVED - - - -

    SafeBoot-MCODS



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-11-12 14:57
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    LOCKED REGISTRY KEYS

    [HKEY_USERS\S-1-5-21-2226809926-1596684466-3194300632-1010\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    DLLs Loaded Under Running Processes

    - - - - - - - > 'winlogon.exe'(708)
    c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll

    - - - - - - - > 'explorer.exe'(3180)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
    c:\windows\System32\DLA\DLASHX_W.DLL
    c:\windows\system32\DLAAPI_W.DLL
    c:\windows\System32\DLA\DLACResW.dll
    c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
    .
    Other Running Processes
    .
    c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
    c:\program files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
    c:\program files\Avira\AntiVir Desktop\avguard.exe
    c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\windows\system32\CTsvcCDA.exe
    c:\windows\System32\GEARSec.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Avira\AntiVir Desktop\avshadow.exe
    c:\windows\system32\lxdxcoms.exe
    c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\program files\Lexmark 3600-4600 Series\lxdxMsdMon.exe
    c:\program files\Microsoft ActiveSync\WCESCOMM.EXE
    c:\program files\Skype\Phone\Skype.exe
    c:\program files\OpenOffice.org 3\program\soffice.exe
    c:\program files\OpenOffice.org 3\program\soffice.bin
    c:\program files\Norton Ghost\Agent\VProSvc.exe
    c:\program files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
    c:\program files\Skype\Plugin Manager\skypePM.exe
    c:\program files\iPod\bin\iPodService.exe
    c:\program files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
    c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
    c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    .
    **************************************************************************
    .
    Completion time: 2010-11-12 15:07:01 - machine was rebooted
    ComboFix-quarantined-files.txt 2010-11-12 15:06
    ComboFix2.txt 2010-02-13 19:38
    ComboFix3.txt 2010-02-13 18:45

    Pre-Run: 25,461,510,144 bytes free
    Post-Run: 26,486,206,464 bytes free

    - - End Of File - - DDE087CAA6900C297262062944E8E5EA

    full malware scan now says clear, but is it?
  • Anyone please have you go the time to look , not sure about using the computer until i get the all clear.
  • bump
    please can someone take a look
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    edited 13 November 2010 at 1:42PM
    Somethings clearly not right
    Follow these instructions (If you cant do something, move onto the next one)

    TICK and FIX these in hijack -
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
    R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
    O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
    O3 - Toolbar: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - .DEFAULT User Startup: fyaqc.exe (User 'Default user')
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
    O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)

    ............................................................................................




    Open malwarebytes
    Goto MORE TOOLS
    then RUN TOOL and FORCE REMOVE the following files (Probably have to sign into the individual accounts to remove them) -

    c:\documents and settings\Administrator\Start Menu\Programs\Startup\
    fyaqc.exe

    c:\documents and settings\Sasha\Start Menu\Programs\Startup\
    keel.exe

    c:\documents and settings\Zack\Start Menu\Programs\Startup\
    pimu.exe

    c:\documents and settings\Hayley\Start Menu\Programs\Startup\
    uqwoni.exe

    ...........................................................................

    Download and run the NORTON REMOVAL TOOL (You can reinstall norton ghost if/when everythings ok)
    http://majorgeeks.com/downloadget.php?id=4749&file=15&evp=242a1882161556089131482b8e4a8e42

    Use the MCAFEE REMOVAL TOOL
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507

    ...........................................................................

    Download HostsXpert (US MIRROR)
    http://www.softpedia.com/progDownload/Hoster-Download-27041.html
    and then follow the below steps.

    * Unzip HostsXpert.zip
    * It will create a folder named HostsXpert in whatever folder you extract it to.
    * Run HostsXpert.exe by double clicking on it.
    * click the Make Writeable? button.
    * click Restore Microsoft's Hosts File and then click OK.
    * Click the X to exit the program


    ....................................................................

    Download CCLEANER
    http://www.piriform.com/ccleaner/download/slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)


    Download GLARY UTILITIES
    http://www.glaryutilities.com/download/gusetup_slim.exe
    REBOOT then run the ONE CLICK scan
    Goto MODULES / SYSTEM TOOLS / WINDOWS STANDARD TOOLS / then run SYSTEM FILE CHECKER


    ...........................................................................


    Open notepad and copy/paste the text in RED below

    RegLock::
    [HKEY_USERS\S-1-5-21-2226809926-1596684466-3194300632-1010\Software\Microsoft\SystemCertificates\Address Book*]
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63 A-CDBC-426E-BF93-872502E8144E}]
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63 A-CDBC-426E-BF93-872502E8144E}\Elevation]
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63 A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63 A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F 2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F 2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F 2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]


    Save this as "CFScript" (FULL file will be 'CFScript.txt' EXACTLY as shown)

    Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

    CFScript.gif


    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply
    (If SNAPSHOT is stupidly large, leave that part out)

    Combofix should never take more that 30 minutes including the reboot if malware is detected.
    If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
    :idea:
  • GunJack
    GunJack Posts: 11,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    once again a good call by RIK :D

    all those deleted files are probably at the root (no pun intended :)) of your issues. I'd let RIK check it over, but looks pretty good from here...
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack
    GunJack Posts: 11,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    see....told you he's the best ;):):D always learn from those of higher knowledge ;)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • have done all but:
    O4 - .DEFAULT User Startup: fyaqc.exe (User 'Default user')
    as it did not seem to be there

    I have got rid of Macafee but Norton keeps says it has problems and wont complete.

    just going to do the rest of the list now

    thanks again
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