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Where Do I stand - Mislead Information on hotel booking

2

Comments

  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    All my details sent to ABTA in the post now, so lets see what conclusion they draw on Advertised rates..
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    And just checked on alpharooms, for several different dates, now only showing 3 hotels to choose from.. They list the Tropicana, and now state in there "be aware that this hotel charges a resort fee which gives you access to......... "

    Thank god i took a screen print the other day !!!
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    OK.....
    Had my response from ABTA for raising a case with them with regards to being mislead into a booking which hadn't disclosed the full information.

    The letter doesnt state that i dont have a case.
    The letter doesnt say whether Alpharooms are in breach for not disclosing the full costs associated with the booking.

    The letter actually says (the way i translate it), is i can pursue the situation further, but should i lose, i could be liable for a cost of £175 which outways the cost of the £57 i am seeking.
    This means that regardless of prinicipal, i should let a company keep my £57 as its only a small amount (do it to 100 people, its not a small amount!)
    The letter also trys to distance itself in terms of what to do, as the wording kinda makes it say "yeah, you should have been fully informed of all costs, but as you werent, and your seeking such a small amount, just leave it as the paperwork and ballache which would go with this will be a nightmare"..

    Great, so ABTA are pretty useless :D
    So based on the above, i am now going to find a solicitor who does the first 15 mins free to access the details, then start the small claims procedure. Do not care if i get a bent judge and lose the case either, this is out of principal.

    Oh, and i'll be creating my own hotel booking website pretty soon. Guess i'll call it 'Megacheaprooms-bling-bling' , terms will be same as most (make a deposit to book, but should you cancel, you lose it).. Where another website charges say £200 for a weeks stay, i'll advertise my rates for £60 for the week (with a £40 deposit), people will pay as its soooooooooo cheap, then once they pay, i'll email the customer and say there is an additional charge of £500 to pay :D:D. Most will say they want to cancel as there not paying £300 extra as such, lose there £40 deposit, happy days!! :D
    That is a Metaphor for what Alpharooms are doing, its not about what the cost is, its about not knowing the full facts. If they can do it as a legit business model, then surely i can run it as a scam? Am gonna run it by the Trading standards guy i have a meeting with this afternoon with regards to Alpharooms, am sure he'll just ignore me :D
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    StuieUK34 wrote: »
    So based on the above, i am now going to find a solicitor who does the first 15 mins free to access the details, then start the small claims procedure. Do not care if i get a bent judge and lose the case either, this is out of principal.

    Yes, you get a lot of judges corrupted in cases over £57.
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You'd be surprised :)
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    StuieUK34 wrote: »
    You'd be surprised :)

    Massively. Do you suffer from paranoia?
  • gordikin
    gordikin Posts: 4,422 Forumite
    StuieUK34 wrote: »
    You'd be surprised :)

    I really would....you need to rethink your situation if you believe that any judgement against you is corrupt.
  • gordikin
    gordikin Posts: 4,422 Forumite
    StuieUK34 wrote: »
    You'd be surprised :)

    Surprise us all then....by examples?
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My god, am on the wrong site ? i post a message and get retards replying with stupid posts.
    Are you really that thick you cant see the sarcastic comments in my post ?
    Next time i'll start with 'people that understand sarcasm and frustration and who are normal and dont have serious mental !!!!!! issues' reply to this post please if you have any input...
    Now, do me a favour and talk a long walk off a short cliff, then i can post on here about that :D
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    StuieUK34 wrote: »
    My god, am on the wrong site ? i post a message and get retards replying with stupid posts.
    Are you really that thick you cant see the sarcastic comments in my post ?
    Next time i'll start with 'people that understand sarcasm and frustration and who are normal and dont have serious mental !!!!!! issues' reply to this post please if you have any input...
    Now, do me a favour and talk a long walk off a short cliff, then i can post on here about that :D

    What a pleasant chap you are.
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