Car sold - new owner on complaining

missile

pgilc1 wrote: »

Fair comment.

I will need to rethink my strategy going forward if there is any risk of a buyer of a third party's car being able to come back to me. I block book advertising space on a local autotrader type website who then 'grab' all advertised cars from my site nightly. Thus i've been using up spare capacity to advertise cars for friends and other traders and taking an agreed amount should the car get sold because of the ad.

I would suggest you stop doing that:eek:.
Your friendd is not liable, but you might be. Even if you are not found liable this time, do you want disgruntled private buyers reporting your business to trading standards? Trading standards may regard this as sharp practice. They take a dim view of traders masquerading as private sellers.

motorguy

missile wrote: »

I would suggest you stop doing that:eek:.
Your friendd is not liable, but you might be. Even if you are not found liable this time, do you want disgruntled private buyers reporting your business to trading standards? Trading standards may regard this as sharp practice. They take a dim view of traders masquerading as private sellers.

This was definitely a private seller, but i sometimes advertise cars for other traders, which i make clear to any callers if i am passing them on.

rsvtoddy

Tell them to go away - as said above - anyway there is probably nothing wrong with the car.

It has been known for buyers to claim for things that haven't gone wrong!

davemorton

pgilc1 wrote: »

This was definitely a private seller, but i sometimes advertise cars for other traders, which i make clear to any callers if i am passing them on.

Is this defiantly the case, as the OP is still profiting from the sale, sounds like a form of business to me.

bigjl

I would have thought that as a trader you would understand the law a but better.

If the car was advertised on your webpage then I suppose you may technically have some liability.

You could also say that you where trying to sell the car on your webpage, but as they had no contact with you during the sale then they have technically bought it in a private sale.

When I was full time in the trade we used to get these picky little chavs pick up on every little fault to beat the price down then they would use the car for a few days and then deliberately damage the car, normally they would cut something like a CV boot with a knife to try and get their money back when they find they don't like the car.

They have to prove that it was a business sale, if you didn't five them a receipt then they can't say you sold them it.

In future don't do people favours like this as it is entirerly

Pew_Pew_Pew_Lasers!

There's a strong smell of !!!!!!!! here. Either the person who sold the car knew it was faulty, and got rid, or the person who bought the car is a liar. I don't think its likely that anyone would miss the symptoms of a blown headgasket on a test drive.

In either case, its buyer beware and tough luck.

nobby24

This is the main reason why I always trade my car in at a garage when I buy a new one.

motorguy

bigjl wrote: »

I would have thought that as a trader you would understand the law a but better.

If the car was advertised on your webpage then I suppose you may technically have some liability.

You could also say that you where trying to sell the car on your webpage, but as they had no contact with you during the sale then they have technically bought it in a private sale.

When I was full time in the trade we used to get these picky little chavs pick up UN every little fault to beat the price down then they would use the car for a few days and then deliberately damage the car, normally they would cut something like a cc boot with a knife to try and get their money back when they find they don't like the car.

They have to prove that it was a business sale, if you didn't five them a receipt then they can't say you sold them it.

In future don't do people favours like this as it is entirerly

Well, its a part time business that i've just started, so i dont think anyone knows everything immediately in any new business - you live and learn as they say.

Yeah, thats the bottom line. Any adverts i have on now that are on are from other traders, who i know stand over their cars. TBH i will phase this out all together very quickly as it would only take one of these other people to tell a customer to get stuffed and they would be on the phone to me and its just not worth the hassle for a few ££ of advertising.

I think i'd be better having a small amount of my own 'hand picked' cars for sale than a large amount of cars some of which i have no control over the quality of.

motorguy

Pew_Pew_Pew_Lasers! wrote: »

There's a strong smell of !!!!!!!! here. Either the person who sold the car knew it was faulty, and got rid, or the person who bought the car is a liar. I don't think its likely that anyone would miss the symptoms of a blown headgasket on a test drive.

In either case, its buyer beware and tough luck.

Well the guy who sold it swears blind it was all good when he sold it. And the buyer of course told me they drove it home (200 miles) with just the radiator going cold and only topped it up the following day with water (as opposed to what they told the seller on three occassions - that they drove with the temperature light on until they could get water in it and then put cold water TWICE into a hot engine). Also the cost to fix was originally £600, then £1600 now last night its £2000.

The buyers mum rang me last night and tried to say that as the car was advertised on my site it was covered by warranty. I said they had been clearly told to contact the seller directly and that their dealing was with him. She also said she said it was illegal for me to 'sub let' space on my website and my website could be shut down for doing it!!

They said that it had been diagnosed as a failed water pump and a cracked head. My thinking is yes the pump has went but they've added cold water which has cracked the head.

Either way, totally not worth the hassle for the small amount of advertising money i would be due to get.

motorguy

davemorton wrote: »

Is this defiantly the case, as the OP is still profiting from the sale, sounds like a form of business to me.

As a small startup it was only a way of recovering some of the cost of block booking space on a car sales website.

I block book 15 ads a month, the site in question then pull down all my car ads from my site every night to their site. If i have less than 15 of my own cars, then i've had other ads on there to recover some of the costs. This has worked well so far.