Egg Stopped Card For No Reason

virii

star-fire wrote: »

Really,I take it your friends still refer to you as stupid then if you can't understand that if a credit card lender is not making money off you your not exactly their customer of the year(stupid)

:rotfl:Class

vikingaero

gordikin wrote: »

Their card? You can walk...why can't they?

I was an Egg Card holder culled in the first wave. Nothing changed in my financials apart from my income increasing. I used the card regularly and 50% of the time had a balance.

I couldn't care less that they culled me, but to cull someone when nothing has changed is wrong, but again their house etc. I did however keep £1 in my Egg Savings Account for which they regularly send me a nice statement and envelope by 1st Class post. :money:

ILW

NeverEnough wrote: »

I was a victim of a partial-cull in the second wave of Eggs customer-reduction campaign recently. I've had two Egg cards for about 9 years now - always paid on time, varied use over the years, sometimes a lot, sometimes not as much. Not always paid in full, but always more than minimum. No credit difficulties, high income, no negative stuff on any of the CRAs, amount of available credit compared to income - less than 15%. So I too was very annoyed to get two letters stating that my accounts had been reviewed and the credit limits were being reduced in accordance with "responsible lending". I was then advised to check my "problems" using a CRA and to seek help via Debtline or similar help!!!!!!!! The credit limits were halved, making the cards more or less useless - just as useless as Eggs useless staff who can't comment about anything other than to tell me the "review" highlighted the "need" to reduce my credit limits "in line with responsible lending policies and affordability" . Hmm. All CRAs checked and absolutely no problem on any of them. But as far as I'm concerned they can keep their cards where they fit best - I will simply pay them up now and close them. I don't particularly want to enrich an organisation which treats me like rubbish and lies constantly to customers, not to mention inferring negative allegations about the way I conduct my financial affairs!!!

I cannot understand why people take these changes as a personal insult. It's just a bit of software deciding criteria.