Website queries - web form & layout Qs

alirob12

Hi all,

Until recently emails coming from my webform to my phone came through nicely structured:

FROM:
Email:
Phone:

Message:

But until recently - it changed and they come through a bit messy:


nFROM:Email: : 0207xxxnnMessage:nmsg

Any idea how i can put it back please?

Also as you can see on my site - my paypal button is not the niciest. It looks ok on other sites but on my site is a bit distorted.

Apparently it is something with the layout. Can anyone help me sort it out and make it look ok?

one more problem i have is that the google map keeps 'dissapearing' when i load it it isok, but then it doesnt show.
Any idea please?

Your help would be much appreciated.
ps. if you can help please let me know and i will pm you the link as not sure if can post here?
Thank you

buglawton

You need to post the script the webform uses and maybe a link to the form, then folks can try and help.

alirob12

Thanks. My site is gracetree-bandb.comli.com thank you

alirob12

aNY IDEA ANYONE? tHANK YOU

goldndelicious

paypal button must be something in your CSS which is screwing it up.

I've not taken a thorough look but try changing the line

<input type="image" src="[URL]https://www.paypal.com/en_GB/i/btn/btn_paynow_SM.gif[/URL]" border="0" name="submit" alt="PayPal - The safer, easier way to pay online.">

to

<input type="image" src="[URL]https://www.paypal.com/en_GB/i/btn/btn_paynow_SM.gif[/URL]" width="86px" height="21px" border="0" name="submit" alt="PayPal - The safer, easier way to pay online.">

nick-mob

The fact there's an n in front of the email lines would indicate an error in forming new lines, \n or \r\n is the escape character to denote a new line, check your script, and the server it's running on for recent updates etc.

alirob12

Thank you,

I have changed the script for the paypal button and its not made any difference Someone said to make some amendments in the layout.css file - but i have no idea where to start.

Also i have moved my hosting to a new company and thats where the webform n problem started. how can i check the servers etc?

can i do something to the code to correct it?

Thank you

nick-mob

You'd need to post the relevant parts of the script. I suspect your form CSS is messing up the paypal button, create a new class and apply it to the <input> tag with the image.

buglawton

When you moved your hosting, I wonder if they moved you between a Linux/Unix server and a Windows one, they treat line feeds characters differently I believe.

alirob12

thank you, any idea how i can correct it?
thank you

buglawton

The first port of call could be to contact the tech support people at your hosting company, explain that the behaviour changed when you moved your site to them.