sky+hd help

angelbreeze

my mum had a basic sky box,and she wanted something to record on,a friend sold her a sky+hd box really cheap,we have set it up,and she can get all her channels she subscribes to,but she can't record anything,does she have to inform sky to do something,to enable her to record

spike7451

angelbreeze wrote: »

my mum had a basic sky box,and she wanted something to record on,a friend sold her a sky+hd box really cheap,we have set it up,and she can get all her channels she subscribes to,but she can't record anything,does she have to inform sky to do something,to enable her to record

Yes,
The card needs to be paired to the box so you will need to call sky to get the recording activated on the box.
As she has swapped a standard box for a HD & therefore will only have one feed from the Sky dish,she'll only be able to record what she watches.

angelbreeze

thanks for that will it cost her anything for sky to do that,and if she wanted to record something she wasn't watching,what would she have to do ?

jem16

angelbreeze wrote: »

thanks for that will it cost her anything for sky to do that,

Costs nothing to pair the card.

and if she wanted to record something she wasn't watching,what would she have to do ?

She would have to get someone out to install another cable from the LNB on the dish. She may even need another LNB depending on what is there at the moment.

angelbreeze

thanks for your replys,i'll get her to ring sky tomoz

and 1 last question,she's got 1 of them magic eyes in the bedroom,her old remote worked both tv's,she could change the channels in the bedroom,but the new remote works her main tv,but it won't change the channels in the bedroom,she can switch the tv on and off and change the volume,any ideas ???

spike7451

angelbreeze wrote: »

thanks for your replys,i'll get her to ring sky tomoz

and 1 last question,she's got 1 of them magic eyes in the bedroom,her old remote worked both tv's,she could change the channels in the bedroom,but the new remote works her main tv,but it won't change the channels in the bedroom,she can switch the tv on and off and change the volume,any ideas ???

The power to the remote eye's may be switched off on the bew box.T he's an option in 'Services-set up' to turn it on.

angelbreeze

thanks i will try that for her later

spike7451

Further to my last,the doesn't appear to be a option to switch the 2nd power supply on with the new EPG for the HD,so I'm assuming they are already on.
.Also make sure the cable for your moms second TV is in the correct RF output on the back of the Sky box.
If you have the old EPG,on the remote press;
Services
4
0-1-Select.
You should be in the installer menu.Go to the RF output,set to 'on' & save settings.

Kurtis_Blue

Yeah still hidden on the new epg:

new sky hd rf power

spike7451

Kurtis_Blue wrote: »

Yeah still hidden on the new epg:

new sky hd rf power

Cheers for that Kurtis..I've not had to set one on the new menu.That will come in helpful!

angelbreeze

thank you all so much, it's worked,tried the 1st instructions earlier,and was going to come bk on and say it didn't work,when i saw the new instructions tried them and it works perfect :j