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Gmail message help

Hi I've got a gmail email which has always been fine but now when I go to compose a message nothing happens,when I click on inbox, sent mail etc they come up but the box for creating a new message doesn't ,I've recently used hijack and ccleaner to try and improve the performance of my computer do you think that I could have deleted something that I shouldn't ?, I've never had this problem before.

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    If you are using web based gmail then there is nothing to delete, it should just work on any PC.
    If you are using outlook express maybe you have deleted some of your account settings.

    Google have done a few mods to the screen layout the compose mail button is big and grey on the upper left side of the screen.
    That gum you like is coming back in style.
  • Thanks I press the compose buton and wait and wait while it says loading but nothing happens.
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Just checked the Google Status page http://www.google.com/appsstatus#hl=en_GB

    There does appear to be an issue, what it does not say.
    That gum you like is coming back in style.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    edited 5 November 2010 pm30 5:19PM
    I'm guessing that you are using IE8 as somebody reported this yesterday and theirs was OK using Chrome instead...

    https://forums.moneysavingexpert.com/discussion/2838772

    So it looks like some MS update has broken an IE8 javascript feature which gmail uses.

    Your options seem to be use a different browser or switch Gmail into html mode or use something other than gmail. I imagine it will get fixed fairly soon as both gmail and IE8 have umpteen users.

    ===

    I've just tried gmail on my win7 ie8 and it is fine so that's odd...
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Thanks for that, I run gmail as a web application in Chrome and thats OK.
    That gum you like is coming back in style.
  • arroli
    arroli Posts: 311 Forumite
    Im having same problems with my hotmail account today, after running updates yesterday on windows!

    Seems to be a javascript error, but tried restoring computer, and making sure javascript is enabled in options...

    still have a problem on my netbook...works fine on my blackberry:(
  • I suspect this is caused by a windows update, does anyone have any idea which update may have caused this? Or do I just wait for a further update to solve it?
  • If you can - disable the update.
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • If you can - disable the update.

    I'm pretty sure the windows update i had earier this week had lots of updates.
    Was just wondering if anyone had idea which update could have caused this so i can uninstall it?
  • Followed advice on gmail help forum on internet explorer tools-options,advance,security,unticked enable dom storage worked straight away, hope it's safe to do that
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