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Hotel cleaner disposed of my property

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  • thriftymanc
    thriftymanc Posts: 787 Forumite
    edited 8 November 2010 at 11:35PM
    Travelodges are great at throwing away things you don't want them to. I stayed in one in London a couple of years ago. Popped out of my room in the morning to go to a shop for something to drink - left the 'do not disturb' sign on the door. Came back 5 minutes later, the 'do not disturb' sign was still there but the cleaner had been in anyway and thrown away everything I'd left on my bedside table including a whole box of tissues (bad hayfever and their cheapo toilet roll shreds my face), a magazine I hadn't read yet and one of those tube tickets that covers a few days which I'd only bought the evening before! I was livid but they didn't do anything about it because I couldn't prove the items were ever in my room - why should I need to? How about their maids don't enter a room they've been instructed not to and throw away random stuff that's nowhere near the bin? It was the Kings Cross Royal Scot if anyone needs an extra reason to avoid that place...
  • Gemmy_2
    Gemmy_2 Posts: 383 Forumite
    As a receptionist in a hotel, I have people complaining to me if their rubbish hasn't been taken away - no matter where it is. The hotel manager probably would of just given you a couple of £
  • Gothicfairy
    Gothicfairy Posts: 3,060 Forumite
    My husband is a great one for tieing shopping bags up and I have more then once thrown them away thinking they had rubbish in them, although with his Stepoe habbit it is hard to tell rubbish from the good stuff.

    I think this is a difficult one as the cleaner was probably trying to make sure the room was nice and ready for your return and did not even think about it but again if it had been some thing of more value it would be very difficult to prove with regards to rights etc

    Not sure what I would do to be honest as I would not want to get the cleaner into trouble but would maybe want to say something so it did not happen again.
    There is a race of men that don't fit in; A race that can't stand still;
    So they break the hearts of kith and kin, and roam the world at will.

    Robert Service
  • Bunter_2
    Bunter_2 Posts: 128 Forumite
    edited 10 July 2011 at 2:28PM
    [QUOTE=thriftymanc;38211866]Travelodges are great at throwing away things you don't want them to. I stayed in one in London a couple of years ago. Popped out of my room in the morning to go to a shop for something to drink - left the 'do not disturb' sign on the door.

    Came back 5 minutes later, the 'do not disturb' sign was still there but the cleaner had been in anyway and thrown away everything I'd left on my bedside table including a whole box of tissues (bad hayfever and their cheapo toilet roll shreds my face), a magazine I hadn't read yet and one of those tube tickets that covers a few days which I'd only bought the evening before!

    I was livid but they didn't do anything about it because I couldn't prove the items were ever in my room - why should I need to?

    How about their maids don't enter a room they've been instructed not to and throw away random stuff that's nowhere near the bin?

    It was the Kings Cross Royal Scott if anyone needs an extra reason to avoid that place...[/QUOTE]

    Totally agree.

    It is not essential to have a stranger come in to your room and make the bed and move stuff around.

    The problem for the o/p, as you have indicated, is that the onus is on him to prove the value of the items gone missing.
    He does not say if he left the sign on the door but regardless the cleaner should just empty the bin plus any bags tied up and placed by the bin. If they took a bag that was left on top of the desk, that was well out of order
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    Not sure what I would do to be honest as I would not want to get the cleaner into trouble but would maybe want to say something so it did not happen again.

    I don't want to get the cleaner into trouble either, just a misunderstanding. I stay at that hotel regularly (will be going back there tonight in fact!) so getting the cleaning staff off-side wouldn't be a wise move on my part I think!

    Perhaps next time I'll just put a post-it note on the bag saying "NOT Rubbish" or something!
  • I don't want to get the cleaner into trouble either,

    I don't blame you.
    If it was something expensive or desirable then the cleaner may be dodgy, but I can't see anyone risking their job for the sake of a few snacks.
    I doubt very much if there are many people reading these boards who haven't made a mistake or !!!! up in their life.
    (Unless of course there is a Mr A.Blair or Mr G.Brown as forum members!)
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