Lost All Emails

Chippy_Minton

No, don't delete files in the search window. Just close the search window and start a new search.

derrick

OK new search, only revealing 7 files:-

deleted items.dbx 1291 kb
folders.dbx 74 kb
inbox.dbx 2571 kb
offline.dbx 10
outbox.dbx 203
pop3uidl.dbx 74 kb
sent items.dbx 203 kb

all "date modified" 16-10-06

Have created new folder and dragged all of the above into it.

The folder sizes do not seem very big, so I do not think I have retrieved all of my folder list?

derrick

I exited OE so as to drag 1 of the search results into the new folder, I have just opened OE again and it has dowloaded all of the emails I have deeted, (TWICE) and put them again into my inbox, all 74 of them, I had also deleted the deleted box

Chippy_Minton

derrick wrote:

I have just opened OE again and it has dowloaded all of the emails I have deeted, (TWICE) and put them again into my inbox, all 74 of them,

Sounds like emails aren't being deleted on the email server after OE has downloaded them. This can happen if there is a bad email on the server which prevents OE from completing the process. Can you use webmail and delete the offending email or all emails that have already been downloaded?

alanrowell

The way I do it - and it works when transferring them to a new PC is to

1) Find them - look for all .DBX files
2) Make a note of their names & the folder they are in
3) Open OE
4) If any of the folders in 2) aren't in OE then create new folders with those names
5) Open each folder in OE
6) Close OE
7) Find out where your OE folders are held (another search on .dbx)
8) Copy the folders identified in 1) to the folder in 7)
9) Open OE.

So far it's worked everytime & on several machines

derrick

Chippy_Minton wrote:

Sounds like emails aren't being deleted on the email server after OE has downloaded them. This can happen if there is a bad email on the server which prevents OE from completing the process. Can you use webmail and delete the offending email or all emails that have already been downloaded?

Well I deleted them again last night, opend OE this morning and they have gone so thats ok then,still don't have a clue how to retrieve the lost foders.

alanrowell wrote:

The way I do it - and it works when transferring them to a new PC is to

1) Find them - look for all .DBX files
2) Make a note of their names & the folder they are in
3) Open OE
4) If any of the folders in 2) aren't in OE then create new folders with those names
5) Open each folder in OE
6) Close OE
7) Find out where your OE folders are held (another search on .dbx)
8) Copy the folders identified in 1) to the folder in 7)
9) Open OE.

So far it's worked everytime & on several machines

I have searched but is is not finding enough folders, plus it triplicates the results, and I do not have a clue what to do re your instructions, I am a complete technophobe.

Chippy_Minton

Instead of searching for *.dbx files and getting confused by the results, find your OE Store Folder using this method: in OE, click Tools - Options - Maintenance tab - Store Folder. Copy (highlight and right-click then click Copy) the full path it shows and then click Cancel.

Then click Start - Run - right-click and click Paste and then click OK. Windows Explorer opens with your Store Folder showing.

derrick

Chippy_Minton wrote:

Instead of searching for *.dbx files and getting confused by the results, find your OE Store Folder using this method: in OE, click Tools - Options - Maintenance tab - Store Folder. Copy (highlight and right-click then click Copy) the full path it shows and then click Cancel.

Then click Start - Run - right-click and click Paste and then click OK. Windows Explorer opens with your Store Folder showing.

OK have got that,it is showing one "find" as "cleanup.log" which is an 8kb text doc, but when opening that "find" it is just gobbleygook, also that "find" was never in my dbx searches.

What do I do with it know?

I did not mean it is only showing 1 find, it is showing 8 in total, but that is still not enough.

Chippy_Minton

derrick wrote:

What do I do with it know?

See post 2 and others from me in response to your questions.

I did not mean it is only showing 1 find, it is showing 8 in total, but that is still not enough.

If that's all it's showing then that's all the emails you can recover I'm afraid. Other emails may be in the Store Folder for another OE Identity, however if you never created another Identity this is unlikely. To check, in OE click File - Identities - Manage Identities. How many identities are listed?

derrick

Chippy_Minton wrote:

See post 2 and others from me in response to your questions.If that's all it's showing then that's all the emails you can recover I'm afraid. Other emails may be in the Store Folder for another OE Identity, however if you never created another Identity this is unlikely. To check, in OE click File - Identities - Manage Identities. How many identities are listed?

Only 1, main identity.

Not sure about actions re your post 2 as it requires me to dlete the folders dbx, that is the one I wish to keep, even though it appears to not have ebnough kb in it.