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Lloyds TSB Bank Charges.
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jadebee
Posts: 174 Forumite
I have made no start on this as I thought I'd have absolutely no chance.
When My boyfriend was 18 he opened a TSB account, It had a £50 overdraft.
His parents are somewhat Unsupportive and selfish and kept demanding money from his PART TIME job to pay for bills that basically were nothing to do with him.
He rang Llyods and declared financial Hardship because he was paying out £500 a month to his parents and debts and only bringing in around £300.
This of course is his fault, He could of told his parents no and faced being homeless, Which I have no doubt they would have done.
He then lost his job, And had no money at all. AGAIN we rang llyods and told them, they put the overdraft up to cover us for 6 months. But every 6 months we were charged £200 even if we rang on the same day to explain our situation.
We were given little advice no help and even though we have since paid the charges. It was still £800 of CHARGES. No matter how much I saved or how much I paid off it always seemed to grow.
As soon as we left university we paid the debt and closed the account, But it still grieves me how much we lost because of how bad our circumstances were.
Do we bother dragging this up again and going through the whole mess for possibly £800. Or do we just drop it?
When My boyfriend was 18 he opened a TSB account, It had a £50 overdraft.
His parents are somewhat Unsupportive and selfish and kept demanding money from his PART TIME job to pay for bills that basically were nothing to do with him.
He rang Llyods and declared financial Hardship because he was paying out £500 a month to his parents and debts and only bringing in around £300.
This of course is his fault, He could of told his parents no and faced being homeless, Which I have no doubt they would have done.
He then lost his job, And had no money at all. AGAIN we rang llyods and told them, they put the overdraft up to cover us for 6 months. But every 6 months we were charged £200 even if we rang on the same day to explain our situation.
We were given little advice no help and even though we have since paid the charges. It was still £800 of CHARGES. No matter how much I saved or how much I paid off it always seemed to grow.
As soon as we left university we paid the debt and closed the account, But it still grieves me how much we lost because of how bad our circumstances were.
Do we bother dragging this up again and going through the whole mess for possibly £800. Or do we just drop it?
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Comments
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...He rang Llyods and declared financial Hardship because he was paying out £500 a month to his parents ...
...This of course is his fault, He could of told his parents no and faced being homeless, Which I have no doubt they would have done. ...
So he was living at home with his parents at the time?
Financial hardship is based on total household income.
Probably the best in the circumstances. Stick with your initial instinct ... it's surprising how often it's correct....Or do we just drop it?
"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
What was this charge for? :huh:... But every 6 months we were charged £200 even if we rang on the same day to explain our situation. ..."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
You can try but to be honest I don't think you would get very far.
He would have to show that he was in financial hardship - ie unable to pay priority bills, and since he was living with his parents he didn't really have any priority bills (rent/mortgage, council tax, water, electric). He would also need to show that Lloyds were unhelpful to his circumstances and they did put his overdraft up to cover an unemployment period (not saying this was the most helpful thing to do but the fos would tend to see this as them making an effort to help!)
Don't want to come across as critical but sounds like he already had debts and was living a bit beyond his means. I'm not going to comment on his parents taking money off him but if he was 18, working and still living at home most parents would expect some sort of contribution - and if he genuinely didn't have the money to give them then surely he could have said that?0 -
You can try but to be honest I don't think you would get very far.
He would have to show that he was in financial hardship - ie unable to pay priority bills, and since he was living with his parents he didn't really have any priority bills (rent/mortgage, council tax, water, electric). He would also need to show that Lloyds were unhelpful to his circumstances and they did put his overdraft up to cover an unemployment period (not saying this was the most helpful thing to do but the fos would tend to see this as them making an effort to help!)
Don't want to come across as critical but sounds like he already had debts and was living a bit beyond his means. I'm not going to comment on his parents taking money off him but if he was 18, working and still living at home most parents would expect some sort of contribution - and if he genuinely didn't have the money to give them then surely he could have said that?
You don't know his parents. Some contribution is fine, But he was literally paying the car insurance on a car he could not drive, A mortgage on the house he didn't own. He was expected to pay a third towards everything and if he was a bit short he got basically ignored and told to buy his own food and shower somewhere else.The one month he stuck up for himself and said he was in about £2000 worth of debt he was kicked out. It is really only thanks to my parents that we are better off now.
He had 3 direct debits, One for a mobile phone, one for a tv and one for a credit card he took out to pay his parents, For basic fear of being homeless.
All three went unpaid several times.
I have enough savings and more than enough money to drop the whole thing, £800 means very little to me. But the fact that he was literally scared of saying no to his parents and scared the bailiffs were going to come round surely means something. I would let it go if it wasn't for the countless sleepless nights and lack of help we we were provided from Llyods, god help anyone in massive amounts of debt if that is the customer relations they keep.
I can understand our hardship looks pityful in comparison to some, And to be honest it probably is, But when you are 18 years old and there are people ringing you day and night and you have un-supportive parents and can't pay your debts, The whole thing is a pretty scary mess.0 -
What was this charge for? :huh:
They put the over draft up from £50 to whatever the outstanding balance was, Then after 6 months it went back down to 50.
THERE WAS NO POSSIBLE WAY WE COULD OF PAID IT DOWN TO £50 in 6 months and we made it very very clear to LLyods, As soon as it went back down to £50 we were charged fees on it being overdrawn and it came to about £200 every month.0 -
Making the mistake the first time was perhaps understandable.
To not learn from that mistake was somewhat foolish.
After the first error, why didn't you contact them before the day the overdraft arrangement expired to arrange a new one? :huh:
Still not sure how you got to £200 charges if you arranged the increased overdraft the day after the earlier one expired. :huh:"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Making the mistake the first time was perhaps understandable.
To not learn from that mistake was somewhat foolish.
After the first error, why didn't you contact them before the day the overdraft arrangement expired to arrange a new one? :huh:
Still not sure how you got to £200 charges if you arranged the increased overdraft the day after the earlier one expired. :huh:
You're not understanding. We were told to ring the day it changed.
THE VERY SAME DAY.
I paid off £300 with my student loan which was meant to be for books, And she said on the phone that it would be swallowed up with mainly charges.
Even if you rang the day before you cannot arrange and overdraft limit when it has been put up less than 6 months before.
This is what made me lose my temper with them so many times. Not only could I barely hear them, but they were basically telling me if you don't pay the full amount in 6 months the charges will be put on.
In the long run, All I want is an apology,
I had to basically shout at staff in branch because they refused to close the account, Until the manager came over 3 hours later and it took seconds for her to do it. After closing the account I was still harassed by their claims company 2-3 times a day, Saying we owed X amount and when trying to explain we closed the account they would basically tell us we hadn't and that the debt still stood. It took 6 months for us to finally get rid of them even after I closed the initial account.0 -
You don't know his parents. ...
If it was £500 a month he was being forced to pay for things he wasn't responsible for, perhaps he should have considered being chucked out.
He could have rented a room of his own for less than that "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
If it was £500 a month he was being forced to pay for things he wasn't responsible for, perhaps he should have considered being chucked out.
He could have rented a room of his own for less than that
I don't see the point to this comment, But at the time we were 18, Unemployed and the area we live in is not that cheap to rent in. £500 a month is a varying figure, Depending on if they'd paid the water bill the last 3 months or if the council tax was over due.
Some months they paid none of their bills and went away for 2-3 weeks, You can see the annoyance when they used to stick water bills to his bedroom door which were 3-4 months over due, And he had been paying them.
We went to the council office three or four times, And they basically said that if you get your mother to write a note saying you can no longer live in her home we will find you something. Short of having a baby and living off the state we were not really going to move out, I was a full time nursing student and he was unemployed for rather personal reasons.
The ONLY thing that kept us going were my parents, And I can't thank them enough.
But if this is the reaction of people, Maybe it's best to drop it.0 -
You're not understanding. We were told to ring the day it changed.
THE VERY SAME DAY....
And the first time you did, you suffered £200 charges you say (which I still fail to understand :huh:)
What did you think would happen if you did the same 6 months later?
Why didn't you learn from that initial mistake?
Source?Even if you rang the day before you cannot arrange and overdraft limit when it has been put up less than 6 months before
Even if you arrange a planned O/D the same day (before 3.30pm) you shouldn't get charged unplanned OD feesIf we agree to extend an existing Planned Overdraft, or agree to give you a new Planned Overdraft by 3.30pm the same day to cover payments made or which you wish to make, then you can avoid paying any charges that day so long as you stay within the new Planned Overdraft limit."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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