Hijack log - can anyone check it please?

espresso

nottseagull wrote: »

I presume Symantec is a Norton product. I haven't had either running for weeks now as I can't connect to the 'net.

I'm assuming that you installed Avast 5 but did not fully remove Norton. This could well be the cause of your internet connection problems. Use the removal tool to completely get rid.

The_Grandmaster

linni wrote: »

aliEnRIK - I've looked and the log report is only 4 l ines long. Just name of the computer and AVG disabled and Defender enabled.

dogmaryxx - thanks for that, I thought i'd found a nasty!

Combofix logs should be much longer. There is a special way of rerunning it - instructions should be given by alienRIK. Please wait for his reply or contact him and don't start the programme yourself.

aliEnRIK

Id give combofix another run (A fresh download too)

linni

Ok aliEnRIK, i'll give it another go later today. I'm going to back everything up first!

linni

Hi again aliEnRIK - another update - i've tried it again and I still end up with the little Combofix box freezing on the main screen. I'd un-installed Super-antispyware and turned off MSE (I changed it from Avira to see if it made any difference, but it didn't).

aliEnRIK

try in SAFE MODE

linni

OK will do

aliEnRIK

Run a fresh hijack log too

linni

Sorry for taking such a long time. I uninstalled Superantispyware and tried to run Combofix in safe mode but it wouldn't connect to the internet so I couldn't download it, maybe I should have done this first? Also, when I turn off MSE and then restart the computer, MSE turns back on again. So i'm stuck.. Also I couldn't get Hijackthis to save the report again because it keeps saying it is still running. I'll have another go when I turn the computer off and on again..

aliEnRIK

SAFE MODE WITH NETWORKING will connect to the network. But sure, downloading in normal mode too would clearly also have worked