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Was my insurance cancelled or did I cancel it?
dah1976
Posts: 1 Newbie
A program we just watched on TV has got me and my wife worried about our home insurance....i.e what would happen if our house burnt down.
A couple of years ago we moved away for a few months, and had someone house sitting. When this happened I phoned up our insurance company straight away and said "we have someone living in our house for a few months". The guy on the other end of the phone said he would call me back.
He called me back 30 minutes later, and said that our insurance had been cancelled as we are not allowed to have tennants. I was slightly bemused as I was phoning up to alter the insurance accordingly.
We are now concerned that when we see the question "have you ever had insurance cancelled" we always answer no..... but perhaps we should be answering "yes". In which case (from what I uderstand) we would find it very difficult to get insurance.
It would seem extremely unfair if this is classed as 'having insurance cancelled' as I was being up-front and phoning up to change my insurance. But I'd sooner deal with it now rather than the day our house burns down!
Does anyone have any advice on how we can clarify what our status is with the insurance companies...are these records held centrally, and how could we go about asking the question "have we had insurance cancelled?".
Many thanks for any advice.
A couple of years ago we moved away for a few months, and had someone house sitting. When this happened I phoned up our insurance company straight away and said "we have someone living in our house for a few months". The guy on the other end of the phone said he would call me back.
He called me back 30 minutes later, and said that our insurance had been cancelled as we are not allowed to have tennants. I was slightly bemused as I was phoning up to alter the insurance accordingly.
We are now concerned that when we see the question "have you ever had insurance cancelled" we always answer no..... but perhaps we should be answering "yes". In which case (from what I uderstand) we would find it very difficult to get insurance.
It would seem extremely unfair if this is classed as 'having insurance cancelled' as I was being up-front and phoning up to change my insurance. But I'd sooner deal with it now rather than the day our house burns down!
Does anyone have any advice on how we can clarify what our status is with the insurance companies...are these records held centrally, and how could we go about asking the question "have we had insurance cancelled?".
Many thanks for any advice.
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Comments
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This whole business about cancellations and disclosure is getting a bit out of hand, causing unnecessary worry.
As I see it, you were to let your house to tenants and your Insurers could not supply the cover. So you had to cancel and arrange cover elsewhere. This being the case, if you submitted a claim and for whatever reason this was picked up, the current Insurers would not find a problem.
The people that do have to worry are those that have their policies cancelled due to non disclosure, deliberate underinsurance, falsely making claims, making too many claims, just to state a few reasons why Insurers might not want to continue cover.
Just make sure that when you arrange cover you do so on the correct basis, so the Insurers do not have any issues . I would not see it as being reasonable to have to disclose a cancellation where the Insurers could not continue to provide cover, due to a change in the nature of the risk.The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.0 -
A program we just watched on TV has got me and my wife worried about our home insurance...
Not another badly reported tv programme......I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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