laptop slow start up/freezing whilst in use

closed

was spybot on before your problem started, or have you just installed.

backup your data, and restore to factory settings is by far the easiest method of resolving it.

aliEnRIK

TICK and FIX these in hijack -
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)


Turn off Spybots 'TEA TIMER' mode ~
Open Spybot
Change Mode (Top) to ADVANCED
Select TOOLS then RESIDENT
UNTICK 'Resident TEA TIMER' (Leave 'SD Helper' TICKED)

Dustykitten

I've done all of the above thanks RiK and rebooted.

Spybot had not shown anything up on the scan.

Do I need to do anything else? What were those F2 and 02 things?

closed

The file missings are probably due to a flaw in hijackthis.

Dustykitten

It's only 10 days since DH wiped it and reloaded all the software, it didn't make a difference.

aliEnRIK

Dustykitten wrote: »

It's only 10 days since DH wiped it and reloaded all the software, it didn't make a difference.

Goto DEVICE MANAGER

Are there any yellow exclamation marks?

Dustykitten

aliEnRIK wrote: »

Goto DEVICE MANAGER

Are there any yellow exclamation marks?

No there are not

closed

you did a factory restore, and immediately afterward before loading any extra software (virus scanner, spybot etc), it took ages to boot, and internet explorer hung?

Dustykitten

closed wrote: »

you did a factory restore, and immediately afterward before loading any extra software (virus scanner, spybot etc), it took ages to boot, and internet explorer hung?

No, laptop has been playing up for a few weeks, we tried running various scans to see if it had a virus. Nothing worked so DH 'wiped it and reloaded all the software' his words but he has done this several times in the past built his own pc etc so I'm sure he knew roughly what he was doing.

It can be fine for a short while and then hangs. It was fine whilst I was doing the scans but it was solely doing that.

It is loading up quicker now than it was earlier this evening.

closed

it's not slow anymore?

need more info really, playing up? hangs - what's on screen when it hangs, is it after hibernation/power save, how often, when? Is it well vented? how long after reinstall did it start hanging, and what software did you install between the reinstall and the first hang.