laptop not working properly please help

sddk1985

Hello
I have a acer machines it has worked brilliantly for the past 12 months but now all of a sudden its taking forever t sign on sometimes letting me sometimes not

I can't think what could have done it
Any advice welcome please

steve1980

Sounds like you could have a virus, your memory could be full or your hard drive could be failing.

sddk1985

I also think it as interfered wi my dongle as won't let me sign on at all into internet anymore.

Any ideas as how t get it sorted. I've rang the comp shop and there quoting 150 just for miner repairs

aarrgghh

Try the usual: run Ccleaner, run a virus scan, download Malwarebytes, update then run it. Restore to a previous date. If still got problems give us some more information to work with. What is your operating system?

macman

And please delete your duplicate post (which I just replied to).
If your PC shop wants £150 for 'minor repairs' then you need to find another supplier-should cost around £40-50 for an inspection and tune up.

Donnie

Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

Next, download, install and run HijackThis Version 2.0.4 and use the Quick Start guide to enable you to produce a log for posting here too.

busenbust

see here for available recovery options:
http://forums.moneysavingexpert.com/....php?t=2242109

sddk1985

Will the aware bytes interfere with my avg

macman

It's MalwareBytes. No it won't. But you need to disable AVG before running it.
AVG may well be the cause of your problems, as it's a useless AV program these days. Remove it and use Avira, Avast, or MSE-all free.