Help - Boiler not igniting

bristoltrain

Help my boiler isn't igniting I had a plumber in on Friday he was here for 1 hour and 5 mins and charged £258.00 said I had air in the system, he said he got some air out of the system and the boiler ignited, today the same thing has happened - what do I do he said he would come back but will charge if its a different problem but shouldn't he have found the problem on Friday if he comes back it could cost me another £258 which I don't have. Do I have any redress Please someone help

macman

Why did you call a plumber? A plumber is not in any way qualified to work on gas appliances. You need a central heating enginer who is Gas Safe registered. Did you check that your 'plumber' was a qualified RGI and competent to work on your boiler?
If you paid £258 for 65 mins without any new parts, then I'm afraid you have been massively ripped off with an hourly rate of £238! Why did you not challenge this charge and ask him to justify it? Have you got a proper receipt for the work done? Where did you find this plumber?

Browntoa

guy I use charges £67 + vat per hour , sounds excessive

bristoltrain

Hi i found this guy in yellow pages its a call direct company, although i said plumber I assumed he was a heating engineer as ad said boilers heating but looking at invoice nothing to say that they corgi registered

macman

CORGI is now obsolete as far as gas is concerned, RGI's must be Gas Safe Registered.

gas4you

Sounds a complete rip off at that price.

I charge £60 + VAT for the first hour, but I realise other parts of the country can be different.

What make and model boiler do you have and what is the problem, exactly.

bristoltrain

Hi i have a potterton Suprima, I have a green light flashing and the red light is off, I have pressedd reset but the same thing happens. There is no flame at all and it isn't igniting.

ollski

It isn't circulating the water, flashing green light means the water is up to the temperature set on the boiler and it's waiting for it to cool down before it refires. If the ch pump is running you have an airlock or lack of water in the system, if it's not running you have a faulty pump or circuit board.