Password problem

Carmen

Hello,
I have made a pig's ear trying to change my email password, I hope one of you can help me please?
I thought it was time to change my paswword, only problem is I cannot remember my security question I have tried windows support without much luck!
Can anyone please guide (idiots)me?
Carmen x

aerostar

What is your e-mail program or supplier ?, eg outlook express, livemail.....hotmail..yahoo etc.

totalsolutions

> I cannot remember my security question

It's the answer you need ! Oh, and no one can tell you either.... It a security thing ....

fiddiwebb

So what was the security question?

They usually ask something like what was the name of your first pet or the name of your school or your mother's maiden name.......

Carmen

Hi,
Sorry, yes it is the answer I have forgotten!
I use Hotmail aerostar, I did not go for the usual question, mothers maiden name etc!
Thanks for any help
Carmen x

fiddiwebb

Carmen wrote: »

Hi,
Sorry, yes it is the answer I have forgotten!
I use Hotmail aerostar, I did not go for the usual question, mothers maiden name etc!
Thanks for any help
Carmen x

So what was the question or do they not give you any indication of what the question is?

lucylucky

Have you actually changed your password?

free4440273

Carmen wrote: »

Hello,
I have made a pig's ear trying to change my email password, I hope one of you can help me please?
I thought it was time to change my paswword, only problem is I cannot remember my security question I have tried windows support without much luck!
Can anyone please guide (idiots)me?
Carmen x

Is this Windows Live Mail ?

fiddiwebb

lucylucky wrote: »

Have you actually changed your password?

I'm assuming the OP can't untill they have answered the security question, whatever the security question is :wall:

Maybe we could turn this into a game and psychoanalyse the OP and guess the answer to the obscure question :think:

Carmen

The question is, name your favourite person in history (have a few but cannot get the right one, not as favourite as I thought!)
I have not changed password because of the above :mad:

This happened a few years ago and windows sent me details how to rectify it, this time their 'help lines' are just confusing me.
I would just create a new account but, it wold be more of a nightmare to inform everyone :eek:
Carmen x

fiddiwebb

Carmen wrote: »

The question is, name your favourite person in history (have a few but cannot get the right one, not as favourite as I thought!)
I have not changed password because of the above :mad:

This happened a few years ago and windows sent me details how to rectify it, this time their 'help lines' are just confusing me.
I would just create a new account but, it wold be more of a nightmare to inform everyone :eek:
Carmen x

Right Carmen, just lay down on the couch, get comfortable and tell me your thoughts...........:D