We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles.co.uk - (24m term) Receiving full cashback after 18th bill?

Options
Hi,

I am about to get a Cashback contract on Mobiles.co.uk, but am curious about one thing.

For a 24 month contract, it says send in the bill 6, 9, 12, 15, 18 months after connection.

a. So Mobiles.co.uk will have actually fully refunded the cost of my line rental by say the 20th month (18th bill + say 30 days to receive the cheque) is that right?

b. What measures do they have in place to actually prevent me from suddenly deciding to end the contract after, say, the 21st month (since I already received the full cashback....)

Thanks!

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    a) If those are the conditions of the cashback you are right.

    b) If you cancelled early you would have to pay up your contract with the network for the full 24 months, so you would be no better off, but lost your service early.
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Clarissa88 wrote: »
    Hi,

    I am about to get a Cashback contract on Mobiles.co.uk, but am curious about one thing.

    For a 24 month contract, it says send in the bill 6, 9, 12, 15, 18 months after connection.

    a. So Mobiles.co.uk will have actually fully refunded the cost of my line rental by say the 20th month (18th bill + say 30 days to receive the cheque) is that right?

    Points like these are best not put on public display; I have been aware of this for ages but sometimes it works to OUR advantage not to draw attention to it.
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    edited 31 October 2010 at 11:04AM
    Clarissa88 wrote: »
    Hi,

    I am about to get a Cashback contract on Mobiles.co.uk, but am curious about one thing.

    For a 24 month contract, it says send in the bill 6, 9, 12, 15, 18 months after connection.

    a. So Mobiles.co.uk will have actually fully refunded the cost of my line rental by say the 20th month (18th bill + say 30 days to receive the cheque) is that right?

    b. What measures do they have in place to actually prevent me from suddenly deciding to end the contract after, say, the 21st month (since I already received the full cashback....)

    Thanks!

    After your final claim, month 18, you can downgrade/upgrade your tariff - but if you decide to cancel the contract, retailer cares not - its the network who will apply early termination fee. So if its something like 21 or even 23 months free, you do get the extra bit of cashback but its wasted on paying off the network. Question is - do you take the risk of paying high tariff for a not so new phone and hoping to make all cashback claims on time and then terminate the contract on time after month 18.

    And its worth noting they have some blurb on their site

    Cashback will not be paid if
    • You do not complete the minimum term (12, 18 or 24 months) of your contract.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.