What to do - Orange representative phone call.

onetreehillgrrl

Hello

I have been missing calls on my mobile all week from an unknown number, later to find out it was an orange representative (it always came up as a standard mobile number).

Anyway, I was able to answer it today and I spoke to a customer representative who wanted to talk about my 'options'.

My contract term ends in January (I have been on a 24 month Orange contract - Dolphin, 100 mins, unlimited texts - since January 2009).
I have been paying around £15 a month for this contract.
The man on the phone said he could get me a very similar version of my phone (a Nokia 6301) on a 200 mins, unlimited texts for £10 a month.

Does this seem alright? Or am I being naive as it seems quite good to me. I have less than no interest in getting a blackberry or an iPhone (I do not use my phone all that much), I would actually prefer to have my own phone, mark II. The man assured me that the phone I would receive is just an improved version of the one I have now. The problem is: I won't be able to see it before it comes, and I don't want to be tied in for 18 or so months with a phone I don't like.

I have asked them to call me back on Monday so I have time to think about it. What should I do? Are there any hidden costs doing it this way? And when does the new contract start? (Will I lose any money saying 'yes' now, or should I wait until January?)

Thank you.

xxx

DUTR

Only you can decide if it is all right, personally I would not entertain any 24 month contract.

drbesty

I don't think it'll be Orange phoning you, it'll be a third party claiming to be them, I'd contact Orange yourself to check if you've been offered any deals

Apricot

drbesty wrote: »

I don't think it'll be Orange phoning you, it'll be a third party claiming to be them, I'd contact Orange yourself to check if you've been offered any deals

I had calls from a mobile actually and rang Orange who checked the number for me and it was just the number of one of their shops in my local area. I went for the deal they offered me and haven't had any problems!

Guys_Dad

onetreehillgrrl wrote: »

Hello



My contract term ends in January (I have been on a 24 month Orange contract - Dolphin, 100 mins, unlimited texts - since January 2009).
I have been paying around £15 a month for this contract.
The man on the phone said he could get me a very similar version of my phone (a Nokia 6301) on a 200 mins, unlimited texts for £10 a month.

(Will I lose any money saying 'yes' now, or should I wait until January?)

Thank you.

xxx

Same deal but no phone is standard sim-only from Orange with 18-month tie-in. You should be able to get them to beat that in January.

Or, get a £10 Nokia from CPW and Voda are offering 300 minutes plus unlimited texts 12-month contract for £10. Remember you need to PAC to Voda at the time you take out the contract, though.

Keep your tie-in as short as possible, particularly if you are happy with a basic phone.

Wait till January as you will be in the driving seat.