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Gas - Scottish Power forced entry

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Comments

  • brightgirl
    brightgirl Posts: 115 Forumite
    edited 9 November 2010 at 2:25PM
    Cardew wrote: »
    Colin,

    Well done for keeping your cool!

    Whats Colin keeping cool about if he doesn`t have a clue!

    I`m the one whom has kept calm. My original intention of posting was for advice. I`ll no longer do it if you wanna suck up to Colin and frustrate me anymore. I`ll just carry on clicking sponsored keywords/adverts daily from different ip`s. Then Scottish Power will know what it feels like.

    In fact, This topic is now closed!
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi brightgirl

    We are all trying to help you based on the information you have posted on the forum. You state in your original email that you were nervous about calling which is why you decided to email instead. I still do not understand where the breakdown in communication came from and why a payment arrangement was not set up for you if you provided all relevant information.

    If you want me to look into your account to see exactly what has happened then send me an email to [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]. I will be able to see what has happened straight away and provide you with the information you are looking for. There is no need to be nervous contacting us. We are here to help as best we can.

    Kind Regards

    Colin @ ScottishPower
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Already done so.... Complaint Reference 3138268
    Hi brightgirl

    We are all trying to help you based on the information you have posted on the forum. You state in your original email that you were nervous about calling which is why you decided to email instead. I still do not understand where the breakdown in communication came from and why a payment arrangement was not set up for you if you provided all relevant information.

    If you want me to look into your account to see exactly what has happened then send me an email to [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]. I will be able to see what has happened straight away and provide you with the information you are looking for. There is no need to be nervous contacting us. We are here to help as best we can.

    Kind Regards

    Colin @ ScottishPower
This discussion has been closed.
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