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TalkTalk BB connection query - tech advice needed

I've been trying to connect my talkTalk BB connection - managed fine for the first day. Today when I switched on it wouldn't work.

After fruitless attempts via "technical support" I am waiting for a visit from an engineer.

However, I now have got it going (by reinstalling everything).

I have disabled my dialup modem. But I notice though that the talktalk connection seems to be sittiing under dial up in my "network connections" where the modem is now disconnected.

Instead I seem to be online via the LAN local area connection. When I click on the properties, I seem to have this connection on a 24 hour lease which will expire tomorrow.

What does all this mean, please can sks help me sort it out?

Comments

  • What sort of device are you using to connect to the internet? Is it a USB-based modem or a router?

    The problem may be that you are using a router (which your computer will treat as LAN based) and it's mis-interpreted it as dial-up, or the other way around - you're using a USB modem (which could be a 'dial-up' connection) and it thinks this is LAN.
  • Thankls for replying - I haven't got a clue what any of this means....

    I'm using the ADSL broadband modem supplied by TalkTalk - it's the SmartAX MT882.

    At least, this is what I installed the other night.

    My dialup modem is now disconnected - I also have a BT broadband modem which I can't remove :(
  • After some googling, I may have found the answer and an explanation of how to fix it here: http://forums.broadbandbuyer.co.uk/forum_posts.asp?TID=5341&PN=1&TPN=1
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