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Nibe Fighter 360p

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  • ra200
    ra200 Posts: 172 Forumite
    Have a look in my thread here https://forums.moneysavingexpert.com/discussion/2959648 we have all been talking about it in there what part of the uk are you in?,

    Hiya, we moved into our property in oct 2009... we have the nibe fighter 360p in our 3 bedroom property and it is costing between £40- £70 per week to run, i am on a prepayment meter as we couldnt afford the £660 electric bill that came through after 3 months useage! as this is supposed to be a cost effective way to heat your home i think it is disgusting, we had a nibe guy out and he was useless, we know it is set up properly as it was recently serviced but when we want a bath we have to use the hotwater boast button, even then the hot water is not hot enough for a decent bath its literally in and wash and out again, this is without using hot water all day, i think the expense is awful and i dont know who to go to next with this problem, we love our house and really dont want to move but we are on a low income and really cant afford the electric here, i am seriously considering going to watchdog with this as its money being thrown away :o(

    any advice or comeback on this would be appreciated
  • We moved into our house in Aug 2009 (in Ross shire)which is styled as a New Energy Home and has a NIBE 360 Fighter boiler. This has proved to be very expensive to run (currently averaging over £50 per week since recommissioning in Oct 2010) and we have had many of the problems read about in the forum. The issue seems to be that the theory on how these systems work is far removed from actual experience when it comes to the practical application in the many variations of housing design around the country

    I suggest that we all have to lobby, write to and pester our MPs MSP and local planning authorities until they get the message that all is not well and we are being sold systems that do not deliver the costs savings indicated and often claimed. A feature on 'Watchdog' as suggested elsewhere may help the cause

    We are currently being asked to run a test which involves resetting the individual room thermos to at least 20 degrees as having them below this figure apparently is not letting the system work efficiently. This seems strange as the minimum level is 16 degrees and we have always had the thermos set above this so has anybody else been asked by a developer/ housing assoc to run such a test?

    On another angle I read about reduced tariffs which in the Highlands of Scotland is Economy 10 with reduced costs for 10 hours a day. However NIBE have advised that reduced tariffs have little effect/benefit as I am sure you all realise as it does not build up a heat store at off peak times. (Another case of a developer advising one thing only to find out that the practice was very different!!)

    We are at the stage of considering putting in a separate hot water tank linked to the Economy 10 Tariff then only using the NIBE for central heating. I think the NIBE 360 is not powerful enough to run hot water and central in this 120Sq Mtr semi 3 bedroom house on an efficient basis and is too often running the compressor to top up the 170 litres in the tank. Has anybody tried this split approach ?

    One aspect that concerns us is the rather simple fact that both Hot Water and Central Heating come from the same source and while we have seen claims for annual Central Heating costs this cannot be check in practice as the cost is not separated between CH and HW. I have raised this marketing problem with both the Scottish Gov and Local Planning as it is not fair or reasonable to make a claim on how much CH costs that cannot then be measured in practice and then hide behind this fact. If you agree lobby your politicians.

    Can't emphasise enough that this is proving to be very expensive system in a house specifically designed to have an insulation envelope ready for the 2013 standards.

    Not used a forum before so hope this makes some kind of sense
  • ra200 wrote: »
    Have a look in my thread here we have all been talking about it in there what part of the uk are you in?,

    we are in portsmouth, the problem is still ongoing and the people dealing with it are so pants! have basically told us we cant have our windows open at any time as this raises the cost! i am fuming and dont know where to go next with this :( thanks for replying will read through the thread now
  • The RHI, renewable heat incentive, gave a new statement in March 2011 saying that air exhaust systems will not be on this round of grant it seem that 2011s money will be for commercial owners of renewable heat systems however in 2012 resedential systems will be given the grant...the main problem is air exhaust system are not featured but I suppose there is no harm in trying.
    The NIBE boiler system is being installed into a lot of timber frame houses however has there been any research into if they can cope with such a house design and the damp timber frame housing attracts here in the UK,I think not?
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