SP fixed online tariffs end soon

oldandhappy

Thanks for pointing that out...but I have already. Dianne

mac.d

:cool:
Sorry, in that case, c'mon SP rep!
Good luck with getting it sorted Dianne.

I'm currently looking at switching and though we've done so once before with no problems, the number of problems you see people posting about fair puts you off!

Scottish_Power

Hi Dianne

Following my email to you yesterday, I have proposed a possible work around for your current situation to see if we can reactivate your old Dual Fuel account. Fingers crossed.

Kind Regards

Colin @ ScottishPower

oldandhappy

Thanks but honestly a certain lady at SP keeps leaving answerphone messages and I am quite convinced she believes what she is telling me is true....example.. for instance that I can phone in my meter readings(like I have not phoned them enough already...let alone my time as well!) as I shall not be able to do this on line with the group account number that I have at the present time...but by mid November they will have transfered me back from British Gas:eek: which I never excepted I wanted to GO once finding out the quotes where SO wrong and all will be just as is was before;)...except today I entered by readings online and duel fuel Bills sorted!!!!I just felt I have been fed so many excuses and stories that it was worth having a go online though of course I have been informed...sorry this is not possible at the present time:rotfl:
I also feel SP as a supplier is likely NO WORSE than any of the other 'mobs'......Dianne

oldandhappy

I am quite cross:mad:very to be trueful

I have just been looking at my online bank statement and after SP have caused me a fair amount of grief see above mails... I now see they must have given BG MY BANK DETAILS AND THEY HAVE TAKEN OVER 100 POUNDS OUT MY ACCOUNT AND I AM NOT THERE CUSTOMER:eek:. I have managed to phone BR to try and get my money back and request somebody phones me back in office hours with a full explanation about this... it took over half an hour to get a positive response.Dianne