Scalding/dangerous hot water from immersion heater

We moved into our new home yesterday (1999 build) and found there was no hot water. In the end we contacted the previous owners who informed us the heating is ran by the boiler (working fine) and the hot water is ran by the immersion heater which they left swotched constantly on.

We turned on the immersion heater (top part, as there is a top switch and bottom switch). A short time later we had hot water - yey!

However, at 2am, there was loud bubbling noises coming from the tank and the loft. I immediately turned off the immersion heater and found:

1. Pipe coming from top of immersion too hot to touch.

2. In loft the tank was bubbling like a boiling kettle and steam was coming from it.

3. When i turned on the hot water, it was scalding hot - no kidding, i couldn't touch it (you could have made a cup of tea with the water!)

I drained off some of the water through the taps and fortunatley we are all still alive this morning. I cannot find a thermostat anywhere, so can anyone advise what has happened? Do we need to get an engineer out?

(sorry for questions, but previous owner has not left any instruction manuals for system!)

Here are some pics of the system:

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Comments

  • Canucklehead
    Canucklehead Posts: 6,254 Forumite
    Hi.


    Immersion heater thermostat failed to 'unsafe'
    You could try swapping the bottom for the top one until you get a new one with an overheat cutout on it.
    They are fitted into a dry pocket so no need to turn any water off .
    Obviously you will need to turn off the electric. (at the the fuse board end would be safer than the switch in the cupboard.)

    The stat is under the round cover on the immersion. A small nut or screw holds the cover on. All will be revealed. Turn off power!

    GSR.
    Ask to see CIPHE (Chartered Institute of Plumbing & Heating Engineering)
  • 1984ReturnsForReal_2
    1984ReturnsForReal_2 Posts: 15,431 Forumite
    edited 24 October 2010 at 9:16AM
    See the 2 wires going on to the boiler?

    They are attached to to immersion heaters.

    Under the round covers which are done up by screws there are thermostats.

    One of them has failed/set to high/or both failed/set to high.

    When all the electric is off for the house at the main consumers unit (I cant see a switch for it there) undo the covered with a screwdriver (should be one screw) and look at the settings on the thermostat. There is a wire going in & a wire going out & a little screw on top with some numbers around it. Turn the top one to about 65 and the bottom one to about 40.

    They should both switch off at around these temperatures.

    Then get someone to fit a timer controlling both thermostats that has a manual override.

    And a strap on thermostat set at 70 & put on the top wouldn't go amiss to power off the whole lot should anything else fail & leave you with a melted tank in your loft and boiling water over your kids beds.
    Not Again
  • Have a new thermostat fitted - the new ones come with 2 cut outs (one normal and one set higher for saftey)

    The new stats are dear (the old ones cost a < £5 the new ones are >£10-£14). There isn't really an option as the dearer ones are alot safer

    See HERE

    The ones I use a from my wholesalers and are Howden ones (I use them as they are better and I get no problems). I don't know about other makes.
    baldly going on...
  • Ivrytwr3
    Ivrytwr3 Posts: 6,299 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ok, i've took the thermostats out and now have 2 x BT7 thermostats. On the net i have found these:

    http://www.theelectricalcompany.co.uk/search.php?xSearch=bt7

    Are these OK to use? Or can anyone recommend a better one?

    Also, when i took them out, there were 2 wires going into the thermostats, 1 white, 1 grey. When replacing the thermostats does it matter what goes where? ie is it like a 3 pin plug, live, neutral etc?)
  • Ivrytwr3
    Ivrytwr3 Posts: 6,299 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    no one? i'm stuck now then; lol!
  • closed
    closed Posts: 10,886 Forumite
    Get a quote to convert it to gas heated water?
    !!
    > . !!!! ----> .
  • gas4you
    gas4you Posts: 2,602 Forumite
    The wires into the thermostat are both live. One side from the external wire, the other from the stat to the element.

    The neutral is connected to tha seperate contact in front of the stat and the earth to the side.

    Thermostats should now have an overheat cut out as standard, to prevent what you have had from happening.
  • Canucklehead
    Canucklehead Posts: 6,254 Forumite
    edited 3 November 2010 at 10:01PM
    Hi,

    Take the stat to any plumbers or electrical merchant and get a new one. It will come with an overheat cutout as standard.

    It doesn't matter what wire goes where ,but you will find the white wire from the terminal post will be too short to go in one terminal and relaxed to the other terminal.IYSWIM.

    GSR.


    PS Get some quotes for converting to gas h/w though;)
    Edit
    Like buses they all come at once.
    Ask to see CIPHE (Chartered Institute of Plumbing & Heating Engineering)
  • keystone
    keystone Posts: 10,916 Forumite
    What do the instructions say?

    Are the terminals marked on the old ones?

    Do markings on the terminals of the new ones correspond?

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • Ivrytwr3
    Ivrytwr3 Posts: 6,299 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    only ordered the parts today should be here in a few days.
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