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emergency care

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clements
clements Posts: 39 Forumite
in Mobiles
Anyone heard of this? my brothers got an x10 and its screen has cracked, although he purchased the handset, its not what come with the contract, any ideas?

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  • simax
    simax Posts: 1,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Orange contract I presume?

    Emergency Care only covers the handset purchased with the contract, not any other handset I'm afraid.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
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