We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
BT Vision - Appalling Service
Dibbhead
Posts: 1 Newbie
I signed up to BT broadband and Vision package a month ago and have had nothing but problems setting up the sports viewing card (the single reason I signed up to it!)
Anyway, I've spent hours on the phone to them and they are clueless about why I get the wrong card etc, even been lied to and now when I didn't get my card as promised today, they have offered to refund me 40p for a days loss!
Unfortunately I am out of my cancellation grace period and it would cost me £400+ pounds for early termination. I want shot of the whole service. I feel like I'm just a slave to them and they have me by the balls, how do people go about getting out of these contracts or at least getting proportionate recompense?
Anyway, I've spent hours on the phone to them and they are clueless about why I get the wrong card etc, even been lied to and now when I didn't get my card as promised today, they have offered to refund me 40p for a days loss!
Unfortunately I am out of my cancellation grace period and it would cost me £400+ pounds for early termination. I want shot of the whole service. I feel like I'm just a slave to them and they have me by the balls, how do people go about getting out of these contracts or at least getting proportionate recompense?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards