Vodaphone ripping us off but where do we stand?

mpc3

Vodafone_company_representative wrote: »

Hi mpc3

I'm sorry to see your first experiences with us haven't been positive ones.

If you get in touch with us following the instructions above from Lee we'll do all we can to help.

Speak to you soon

Kirsty
Web Relations Team
Vodafone UK

Have done so Kirsty, but I have to advise you I will be writing to both Ofcom and Otelo about this

mpc3

On another note, is this still correct do you know?

Vodafone UKGuy Laurence, Chief Executive[EMAIL="Executiveguy.laurence@vodafone.com"]guy.laurence@vodafone.com[/EMAIL]
05 Feb 2009

Wickedkitten

When you cancelled the update, did you do it by letter?

mpc3

Vodafone_company_representative wrote: »

Hi mpc3

I'm sorry to see your first experiences with us haven't been positive ones.

If you get in touch with us following the instructions above from Lee we'll do all we can to help.

Speak to you soon

Kirsty
Web Relations Team
Vodafone UK

Kirsty
I have still not heard from VOdafone.

Exovolt

Vodafone are an absolute nightmare, I had a Samsung through them that got replaced due to faults 4 times. And the fifth time they outright refused to fix it and told me to go to a third party repair shop.