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GRRR Bl00dy NISSAN UK

hartcjhart
hartcjhart Posts: 9,463 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
what a crock of shoite customer service,phone nissan uk as need radio code,they say phone local dealer ,so phone local dealer,no he cant supplytells me to ring supplying dealer,phone them,they say will ring back but no,ring again a day later and yep they will call me back,but nope,phone them again,and guess what no, as they have not serviced the car in last 3 years they dont have it,they say phone nissan uk,BUT they will charge 55quid,grr,phone local audio peeps and they say yep we can do it BUT as it's a git to get at it will cost 55quid,grr,

Now because nissan put a crap timing chain on these cars and would not accept liability I have just forked out 500quid to get it done,and the shoites want to charge 55 quid for a code,grrrrrrrrr:mad::mad:

sorry for the rant,

any nice person on here work for nissan that will get me the code for nowt????:T
I :love: MOJACAR
«1

Comments

  • Strider590
    Strider590 Posts: 11,874 Forumite
    Trying ringing more dealerships ?
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • johnnyroper
    johnnyroper Posts: 1,592 Forumite
    get radio out and make note of serial number.

    then give these a try i have used previously for a couple of makes charged about £12 from memory.

    http://www.radio-code.co.uk/nissan-radio-codes.html
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Strider590 wrote: »
    Trying ringing more dealerships ?

    phoned 2 or 3 and they all said the same thing,they have no record on their computer,probably sticking by the rules:o
    I :love: MOJACAR
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    get radio out and make note of serial number.

    then give these a try i have used previously for a couple of makes charged about £12 from memory.

    http://www.radio-code.co.uk/nissan-radio-codes.html


    cheers, the BIG trouble is that it takes ages to get the stereo out,not just a straight forward push in pull out,apparently you need to take half the dash apart,hence the audio guy saying 55 quid
    I :love: MOJACAR
  • angeltreats
    angeltreats Posts: 2,286 Forumite
    Part of the Furniture Combo Breaker
    If the car has a timing chain, I'm hazarding a guess that you're driving a K11 Micra. In which case yes, you need to take the panel off, not the whole dash but the middle bit surrounding the radio, blower controls etc, but it's dead easy and will take about ten minutes to get the thing off, get the radio out, write down the code and put it all back together again. Instructions here. It's actually a lot more straightforward than for lots of cars, you don't need special release keys to get the radio out.
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    sadly it is an 03 plate(k12 i think) but interesting article
    I :love: MOJACAR
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    woo hooo found the easy way here:j:beer:

    http://www.micra.org.uk/archive/index.php/t-449-p-2.html


    now to find where my mechanic is hiding:rotfl:

    and then see if anyone here can get me the code:T
    I :love: MOJACAR
  • ** Inside info ** I used to work on dealership computer systems theres a number of them and they are all rather crap to be fair.

    The radio codes came with the consignment note usually and there was a field to enter it in. If it wasn't entered then the dealership would have to contact Nissan for it and guess what ... they were also charged for it.

    So the only places you would get it are

    1) the card that came with the vehicle
    2) The original dealership (assuming they did things right)
    3) Nissan via the Dealership network / direct in some cases.
  • Scuttsy
    Scuttsy Posts: 113 Forumite
    In order to get the radio code the dealer will need to remove the radio and submit all the numbers off the back to nissan. If you can get all the numbers i'll submit the info for you no problem. The problem is as some people have mentioned to remove the radio is a pain in behind hence the labour charge to dissasemble and re assemble the dash. If in doubt post all the numbers on the back if you get it out.

    Timing chain only causes a problem if the vehicle is not serviced according to schedule.
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Cheers Scuttsy will PM when we get it out
    I :love: MOJACAR
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