Old Dyson - just doesn't do the job all that well anymore.

Alan_M_2

ormus wrote: »

my local council tip is full of dyson cleaners every weekend.
nice machines, but the build quality is appalling.

all the pros use henrys.
ask yerself, why dont they use dysons?

Perception is an odd thing.

Dyson has massive market share in the UK for Vacuum cleaners, in the region of 40% to 50% with all other manufacturers sharing the rest of the market.

So almost 1 in every 2 Vacuums sold is a Dyson (in one shape or another) then upwards of 10 or 20 other manufacturers make up the rest....not a surprise them if you see more at the dump if they shift 10 times more than any other single manufacturer.

Dyson now have the largest market share in the USA having taken over from Hoover.

There are plenty of alternatives, but the numbers pretty much speak for themselves. An item that is crap and continues to be crap simply doesn't sell in the Multi Millions of units.

I have a Henry and a Dyson (The Ball one) I rate the Dyson better in everything other than cleaning the car out, which comes down to hose design only. We even changed our SEBO machine to a Dyson, the Dyson simply has superior performance.

The Henry is a more suitable machine if you're a professional cleaner though becasue of one simple thing, it can be thrown in and out of car/van and is more robust than the plastic Dyson. However as a domestic machine the Dyson wins hands down and the sales numbers back this up.

sunshinetours

Actually whilst I do agree with much of your post, marketing should not be underestimated. Problem is that large goods manufacturers spend a large part of their budget creating brand awareness and a perception of quality.
Hotpoint (Indesit) are a prime example. They sell more washing machines than enyone else in the UK any many people rate them as a reliable brand. This however is not backed up with call out statistics or washing machine repair people.

If you keep telling enough people enough times that something is good they will eventually believe you

xbrenx

I would not swap my Dyson for a Henry.. noooo way.

I used a Henry which was a stand by vacuum when I worked as a cleaner in a hospital (the main vacuums used there were Karchers) and it made my back very sore. I'm not tall (5'2) but felt I was bending over badly all the time. Upright Dysons all the way for me :T

Anyway, regarding original post, my first thought was the Dyson engineer but any of the small appliance repair type men should be able to service it for you at a fraction of the cost. Thats of course, once you've got hubby to do all the previously mentioned checks.

horsechestnut

Check out that there isn't anything broken or just blocked and dry the filters completely after you have washed them and before putting them back in place. But if you do need a spare part it is easy enough to fit it yourself and buy it through Quidco for cash back. (John Lewis sell the filters if that is all you need and there is a store near you.)
I have recently replaced a part on my 10 year old Dyson and it is now as good as new.

Mojisola

xbrenx wrote: »

Thats of course, once you've got hubby to do all the previously mentioned checks. [/COLOR][/SIZE][/FONT]

It is possible to do these checks if you're female - no need to wait for a "hubby" to do them!

Sphynx

If you were going to pay £70 for a dyson engineer to come and service your old machine I would just buy a new Hettie for £84 from Dixons. I have gone through 3 Dysons hooked on the hype until I saw the light and switched. Never going back now. Great advertising terrible quality...

optimus_primera

We have a 'cyclone style' vac, it loses suction when the 3 filters get clogged, so every couple of weeks i take the vac apart and give it a good blow thru with my airline in my garage.
I have found you get better results with this method than washing the filters. Just blow the air so it comes from 'behind' the filter ( if you see what i mean) forcing the dust out.

ormus

Sphynx wrote: »

If you were going to pay £70 for a dyson engineer to come and service your old machine I would just buy a new Hettie for £84 from Dixons. I have gone through 3 Dysons hooked on the hype until I saw the light and switched. Never going back now. Great advertising terrible quality...

exactly.
and thats my point.
a repair is ok if its cheap ish. a 70 quid repair just doesnt make any sense whatsoever.

with cheap imported goods and then high labour rates in the uk, thats the way it is.
being green is an expensive business. ok if youre a middle class guardian reader.

Johnjohn

Still have my Dyson DC01 going strong after 15 years or so. I clean the filters regularly - but that's about it.

rosalie-lavender

Well when the time comes to clear my elderly MIl's house her Henry is going to freecycle. I wouldn't give a Henry houseroom. I have used them at work and can't stand them.

Going back to the OP my last Dyson used to do what you describe when it had a blockage. I used to take the base off and clear out anything blocking the pipes and clean off any hair or threads from the brush bar and it usually solved it.